6 Tips To A Better Drive-Thru Customer Experience

Fast, accurate service are the keystones of an excellent drive-thru customer experience. But there’s more to it than that. These techniques will improve the overall customer experience.

• Clearly mark all entrances and exits so customers can easily find where they want to go.
• Provide multiple options for viewing your menu so customers know what they want before reaching the order station.
• Provide exits from over-crowded lanes so customers don’t have to get stuck behind very large orders.
• Maintain good sound quality between customers and the order taker.
• Use a digital order confirmation screen to avoid order mistakes.
• Dedicate a lane for remote customer orders.

CE Repairs is highly respected for the quality of our drive-thru part repairs. We also go out of our way to provide an repair experience that will keep our customers coming back.

We start with free inbound shipping on all repairs. It’s a simple process that saves you money. We also provide same-day service on most repairs. This too reduces the cost of repairs and minimizes the down time of your drive-thru parts and equipment.

We include a 4-month warranty with all repairs. If a repair doesn’t meet the deadline, we repair it for you for free. Our special offers for new and long-time customers range from $75 off your first headset repair and your first month free on our CE Drive-Thru Protection Plan.

Want to learn more about CE? Call our drive-thru repair technical support team at 877-731-0334. It’s a first step in quality repairs and excellent service.