Every
drive-thru operator knows the importance of keeping their headsets clean. Dirt
and grime can build up quickly in the busy drive-thru environment, and it only
takes a little to cause static or unwanted repairs.
When
cleaning headsets, one drive-thru part often gets overlooked: the battery. Yet,
regular cleaning and maintenance can keep the headset performing as it should
and extend the...
Few
things are more important to drive-thru customers that getting the order right.
Yet, from 2018 to 2019, overall order accuracy throughout the industry declined
by 5%, to 84.4%. Getting almost one out
of every five orders incorrect does not make for a good customer experience!
Here
are some quick tips to keep this number where it should be – in the mid to high
90s:
Get a...