Drive-thru parts and equipment that quit working create problems for restaurant operators, employees and customers. CE can turn a disaster into a minor problem with our Drive-Thru Help Center. These four tools are easily available online to help you resolve problems onsite.

Chick-fil-A is not the most popular fast-food restaurant in terms of overall revenue or number of locations. It often has the slowest service times among leading brands, yet customers don’t see it that way due to the brand’s friendly hospitality and service. They rank high in loyal customers, customer satisfaction, and average revenue per restaurant. 

Experienced drive-thru operators know what their customers want – easy to read menuboards, fast service times in the lane, hot, fresh and accurate meals, and a good experience. Yet, they often forget their guests care about the people part of the business. And that’s where Chick-Fil-A succeeds. Implementing these tips into your strategy will get customers feeling like you care and appreciate them.

Drive-thru restaurant equipment is key to providing the quality of service and profitability you expect from your business. The best and most cost-effective way to achieve these goals is using CE’s Drive-Thru Equipment Maintenance Agreement (EMA) for preventive maintenance of your essential equipment.

During the high drive-thru car counts of summer, the best way to keep your lanes moving is to maintain your headsets, timers, and accessories for those tools in good condition. To support drive-thru audio quality, CE offers different headset brands and accessory types in a variety of conditions: