Unemployment
remains at near-record lows in the U.S., which means your drive-thru employees
have plenty of options to work somewhere else. To cut down on employee turnover
– and the time and expense of hiring new employees – make the following part of
your employee retainment efforts:
Hire the right personalities –
friendly people who like helping others.
Make the job interesting -...
When
you make mistakes on customer orders in your drive-thru lane, do you charge
them to fix the meal over? Of course
not! So why do some drive-thru parts repair vendors charge you to fix a headset
or some other part when it breaks down shortly after they supposedly fixed it
the first time?
With
the CE 4-month warranty
provided with all drive-thru parts repairs, you can count on:
Factory...
The
“dog days” of August are over and kids are back in school. Now’s a great time
for a refresher course on how to upsell in the drive-thru. Start by making sure
your drive-thru parts and equipment, especially your headsets, are in good
working order. Then coach your team to:
Match
their upsells to the moment.
When seasons change, so do appetites. As temperatures cool off, think...