Looking
for a fun way to improve service times while also increasing car counts? Try
the latest innovation sweeping the drive-thru industry – gamification.
In
companies that use gamification, research shows that 90% of employees are more
productive, and 48% are more engaged with their jobs. Furthermore, 70% of Global 2000 companies use
gamification to increase employee retention,...
Keeping
headsets and other drive-thru parts in good working order requires regular
cleaning and maintenance. Crewmembers know this, but in the rush to get other
jobs done maintenance can sometimes be overlooked. That’s one reason CE Repairs
posts headset
maintenance reminder blogs from time to time.
There’s
another way we help maintain these vital drive-thru parts, and that’s with our...
In
the early days of drive-thrus, there were no headsets. Instead, crewmembers
used cabled intercoms to communicate with customers in their cars. As the
number of drive-thrus in America skyrocketed, sound quality became increasingly
important.
Eventually,
headset systems replaced the clunky handling and low sound quality of intercoms.
But guess what – intercoms are still around, and CE...