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The Value of Teamwork

October 04, 2024 · By CE - drive-thru repairs ·

Teamwork in the drive-thru is vital to providing fast service and a good customer experience, especially with the ongoing labor shortage. The fewer employees you have, the more important it is to train your team to work together.

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Tags: Drive-Thru Efficiency · Drive-Thru Parts · Drive-Thru Repairs · drive-thru strategy · Drive-Thru System · Drive-thru technology · Protection Plan

Use Your Menuboard to Boost Sales and Profits

September 27, 2024 · By CE - drive-thru repairs ·

Today’s digital menuboards offer more than just menu information. With the new technologies they have become sophisticated selling tools that can increase sales and profits. Try these techniques for capturing customer attention and raising their average ticket total.

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Tags: digital menuboard · Drive-Thru Efficiency · Drive-Thru Equipment Repair · Drive-Thru Maintenance · Drive-Thru Parts · Drive-Thru Repairs · drive-thru strategy · Drive-Thru Warranty · Protection Plan

How CE Repairs’ Advance Exchange Program Works

September 20, 2024 · By CE - drive-thru repairs ·

Few things are more upsetting than having downtime of a vital drive-thru part, such as a headset or timer system, because it stops working. The time it takes to ship it, have it repaired and returned to your drive-thru can reduce operational efficiency and drive up service times.

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Tags: Drive Thru Accessories · Drive-Thru Efficiency · Drive-Thru Equipment · Drive-Thru Headsets · Drive-Thru Parts · Drive-Thru Repairs · Drive-Thru System Repairs · Drive-Thru Timers

It Never Hurts to Have Backup Drive-Thru Parts

September 13, 2024 · By CE - drive-thru repairs ·

Have you thought about getting a dependable but low-cost way to communicate with customers in your drive-thru? What about a reliable backup for your wireless headset system? A cabled intercom provides a cost-effective solution for both.

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Tags: cabled drive-thru intercom · Drive-Thru Equipment · Drive-Thru Parts · Drive-Thru System · Drive-Thru System Repairs · Drive-thru technology

5 Simple Ways to Reduce Customer Service Times

September 06, 2024 · By CE - drive-thru repairs ·

Lines keep getting longer in drive-thru lanes, yet customers still want fast service. Here are some simple but effective ways for lowering your service times.

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Tags: Drive-Thru Efficiency · Drive-Thru Equipment · Drive-Thru Maintenance · Drive-Thru Parts · drive-thru strategy · Drive-Thru System · Drive-Thru System Repair · Drive-thru technology · Equipment Repairs

4 Advantages of Hand-Held Devices in the Drive-Thru

August 23, 2024 · By CE - drive-thru repairs ·

The big trend in the drive-thru seems to be auto voice ordering with artificial intelligence (AI), but it’s not the only way to simplify drive-thru ordering. Using hand-held devices can also reduce service times and lower order mistakes. These devices:

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Tags: Drive-Thru Equipment · Drive-Thru Maintenance · Drive-Thru Parts · Drive-Thru Repair · drive-thru strategy · Drive-thru technology · Equipment Repair

Be Safe, Change Your Headset Earfoams On A Regular Basis

August 16, 2024 · By CE - drive-thru repairs ·

Preventing germs and diseases from being transmitted to crewmembers and guests is important in the drive-thru. But sometimes it does occur, usually due to spoiled food, unclean food preparation areas, and failure of crewmembers to practice good personal hygiene.

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Tags: Drive Thru Accessories · Drive-Thru Efficiency · Drive-Thru Equipment · Drive-Thru Maintenance · Drive-Thru Parts · Drive-Thru Repairs · Drive-Thru System Repair · Drive-thru technology

Don’t Have Time for a Drive-Thru Headset Failure? Call CE Repairs!

August 09, 2024 · By CE - drive-thru repairs ·

Artificial intelligence (AI) is increasingly being used to take orders in drive thrus. Why? Because it takes orders quickly and accurately and allows the human order taker to get involved in other tasks without making guests wait. But if you still use human order takers and the headset breaks down, you’re in trouble unless you have a standby headset. After all, headsets are the most important drive-thru part in the entire process. When they break down wait times get much longer, and customers often go somewhere else.

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Tags: Customer Service · Drive-Thru Efficiency · Drive-Thru Equipment · Drive-Thru Headset Repair · Drive-Thru Headsets · Drive-Thru Parts · Drive-Thru Repairs · drive-thru strategy · Drive-Thru Warranty

Five “People” Things that Can Make a Difference to Your Customers

August 02, 2024 · By CE - drive-thru repairs ·

Drive-thru operators know what their customers want, and they focus on them to provide a good experience. Fast service times in the lane. Food that comes out hot, fresh and accurate. Easy to read menuboards, and a lot more. But sometimes they forget their guests also care about the people part of the business. Here are some tips to get customers feeling like you care and appreciate them.

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Tags: Customer Service · Drive-Thru Efficiency · drive-thru employees · Drive-Thru Maintenance · Drive-Thru Repairs · drive-thru strategy · Drive-thru technology · Drive-Thru Warranty

CE Repairs: Your One-Stop Shop for Drive-Thru Headsets

July 26, 2024 · By CE - drive-thru repairs ·

Have you heard about the NEXEO | HDX™ drive-thru platform from HME? It’s a world-class drive-thru audio solution designed to help drive-thru and restaurant operators achieve greater efficiency at every customer touchpoint. CE Repairs is proud to say that we now stock, sell and repair this ground-breaking headset.

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Tags: Drive Thru Accessories · Drive-Thru Efficiency · Drive-Thru Equipment Repairs · Drive-Thru Headset Repairs · Drive-Thru Headsets · Drive-Thru Repairs · Drive-Thru Sound Quality · drive-thru strategy · Drive-Thru System · Drive-thru technology · Equipment Repair