Four Common Questions Drive-Thru Operators Ask CE Repairs

CE Repairs gets a lot of questions from drive-thru operators. Here are four questions you should know the answer to.

How quickly can I expect my CE purchase order for products or accessories?  We stock essentially 100% of our products and accessories. Any orders for those items received by 1:00 pm (CST) will ship on the same day.

How soon can we expect to receive our drive-thru part repairs? Our lightning-fast Drive-Thru Repairs have a 24-hour turnaround from the time we receive your equipment. We can ship it overnight at your request.

How do CE’s drive-thru Protection Plans work? Our drive-thru equipment maintenance agreements (PP) eliminate surprise costs with low, fixed monthly payments regardless of your repair demands. We develop the contract duration, shipping options, and advance exchange options to suit your exact needs.

What kind of warranty does CE include with its drive-thru repairs, accessories, and systems? CE’s new products carry up to a 1- year warranty. New HME products are covered under their manufacturers’ product warranties which range up to 2 years. 3M equipment sold by CE does not come with a 3M manufacturer’s warranty. We provide a CE warranty on all 3M equipment sold by CE.

Need the answer to a technical question? Call our Technical Support team at 877-731-0334. You’ll be glad you did!