Broken equipment is an irritation for drive-thru operators, crew members, and customers – especially essential equipment such as headsets and timers. In most cases, CE Repairs can repair your damaged product within 24 hours of receiving it (some limitations and exclusions apply). If we can’t fix it within 24 hours, the repair is FREE.

It’s frustrating when an important drive-thru equipment requires lengthy down time due to extensive repair. Fortunately there are many times when broken equipment might not need a full drive-thru repair at our shop. In fact, our Drive-Thru Repair Technical Support can guide you in fixing it yourself.

Have you ever thought about a career in CE Repairs? Almost fifty years ago, CE launched its repair shop to serve the quick-service restaurant industry. To this day, we proudly provide the finest electronics repair and logistics services. In addition, we foster a dedicated sense of belonging that enhances job satisfaction and personal fulfillment among the people who work for us.

Providing your customers with an exceptional drive-thru experience is a powerful way to encourage them to return to your restaurant again and again. From the moment customers enter your lot until they drive away, your zones should all work together to create the drive-thru experience customers expect and appreciate. These techniques will make it happen:

Long lines in drive-thru lanes don’t discourage customers from expecting fast service. These techniques are very effective for keeping service times at a low level:

Drive-thru restaurants depend on well-maintained drive-thru parts and equipment to deliver fast, accurate service to their guests. Depending on how many restaurants you operate, failing to repair and maintain your critical parts can put a dent in your profitability

Chick-fil-A is not the most popular fast-food restaurant in terms of overall revenue or number of locations. It often has the slowest service times among leading brands, yet customers don’t see it that way due to the brand’s friendly hospitality and service. They rank high in loyal customers, customer satisfaction, and average revenue per restaurant. 

Experienced drive-thru operators know what their customers want – easy to read menuboards, fast service times in the lane, hot, fresh and accurate meals, and a good experience. Yet, they often forget their guests care about the people part of the business. And that’s where Chick-Fil-A succeeds. Implementing these tips into your strategy will get customers feeling like you care and appreciate them.

During the high drive-thru car counts of summer, the best way to keep your lanes moving is to maintain your headsets, timers, and accessories for those tools in good condition. To support drive-thru audio quality, CE offers different headset brands and accessory types in a variety of conditions:

Looking to save money on drive-thru part repairs and accessories? Now is a good time to take advantage of CE Repairs’ special offers for our first-time customers. Take a look at the following:

The high volume of cars in drive-thru lanes continues to increase during the summer. Unfortunately, profitability declines due to the high cost of labor, goods, and employee retention. Here are some good ways to keep your profitability where it needs to be.