Clear
customer-to-crewmember communications is essential for fast, accurate service
in the drive-thru. But the snow, sleet, wind and mud that comes with winter weather
can often affect your outdoor drive-thru parts in ways that degrade sound
quality.
To minimize external noise, place
your order post in a protected spot, such as behind a building or facing
away from traffic...
The
holidays are a time for giving. At CE Repairs, the drive-thru parts repair
specialists, we believe in giving all year round through our customer specials.
When you become a CE customer, you are entitled to the following discounts:
First
Month Free on a CE Drive-Thru Protection Plan
Our
popular drive-thru parts Protection Plans offer unlimited repairs on all major models
and brands for...
The
ION IQ headset system from HME remains one of the most popular drive-thru parts
in the industry. So it’s important to know how to perform some basic maintenance
tasks to keep your drive-thru lane running smoothly.
To
assist keeping you in the know about basic ION IQ features, CE offers a
convenient maintenance
video page that you can access 24/7 at no cost. Tutorial videos on this
page...
Making
a good first impression is important when guests pull into the lane. Use these
three techniques to start things off right with your customers.
Make
your greetings fun. If
you’ve ever flown Southwest Airlines, think about how their flight
attendants often present the onboard safety announcements in a fun and
entertaining way. Instead of greeting your guests with...
If
you’re looking for a new drive-thru parts repair vendor, why not give CE a try
with our new customer
specials?
First Month Free on a CE Drive-Thru Protection Plan.
Get unlimited drive-thru parts repairs for one low monthly payment –
starting with the first month free!
Drive-Thru Headset
and Belt-Pac Repair Special. Receive up to 50% off any HME, Panasonic,
or 3M...
Digital
order confirmation boards (an often overlooked drive-thru part) provide a
valuable tool for improving order accuracy in the drive-thru lane. But they
provide more benefits than just reducing the amount of order mistakes. They
also:
Help increase sales with targeted
marketing
Lower food costs by reducing waste
Reduce employee theft
Provide a better customer
...
There’s
an old saying in business that “the numbers don’t lie”. That is certainly true when
discussing the advantages of using high-definition audio headsets to serve your
drive-thru customers. This revolutionary drive-thru part offers the following:
Feature Benefit
2x
the audio bandwidth Improved
order...
Unemployment
remains at near-record lows in the U.S., which means your drive-thru employees
have plenty of options to work somewhere else. To cut down on employee turnover
– and the time and expense of hiring new employees – make the following part of
your employee retainment efforts:
Hire the right personalities –
friendly people who like helping others.
Make the job interesting -...
When
you make mistakes on customer orders in your drive-thru lane, do you charge
them to fix the meal over? Of course
not! So why do some drive-thru parts repair vendors charge you to fix a headset
or some other part when it breaks down shortly after they supposedly fixed it
the first time?
With
the CE 4-month warranty
provided with all drive-thru parts repairs, you can count on:
Factory...
The
“dog days” of August are over and kids are back in school. Now’s a great time
for a refresher course on how to upsell in the drive-thru. Start by making sure
your drive-thru parts and equipment, especially your headsets, are in good
working order. Then coach your team to:
Match
their upsells to the moment.
When seasons change, so do appetites. As temperatures cool off, think...