How to Improve Employee Retention

Unemployment remains at near-record lows in the U.S., which means your drive-thru employees have plenty of options to work somewhere else. To cut down on employee turnover – and the time and expense of hiring new employees – make the following part of your employee retainment efforts:

• Hire the right personalities – friendly people who like helping others.

• Make the job interesting - train employees to work different jobs, and rotate them between stations to break up the monotony.

• Provide opportunity for advancement – let crewmembers know if they work hard they can earn more money and have more responsibility.

• Reward your team for a job well done – nothing drives employees away quicker than lack of recognition for their efforts.

• Keep your drive-thru parts and equipment working well - when crewmembers can’t do their jobs because the drive-thru parts don’t work, they start looking for another job.

Don’t forget that CE offers factory authorized repairs on all drive-thru parts and equipment. Call us at 877-731-0334 for fast, friendly service and quality repairs.