If you use HME equipment to power your drive-thru operations but use CE for your drive-thru part repairs, you can access HME’s online Drive-Thru System User Manuals. Imagine how handy it is to have dozens of different manuals at your fingertips that instruct you on how to set up and operate systems for the following:
Drive-thru headset systems, including the new NEXEO l HDX communication...
No matter how good the food, drive-thru patrons patronize can get turned off by an unattractive landscape. Start with these basic outdoor designs to make your lot and your restaurant look first class.
Clear signage. This is especially important if you have more than one lane. Make sure your signage clearly indicates the purpose of each lane.
Plenty of navigation space. Cars range...
We like to greet first-time customers with specials that make you feel welcome. Once you experience our fast service and quality repairs of drive-thru parts and equipment, we feel confident you will choose us next time you need repairs.
If you are a first-time CE customers needing a repair, here are the special offers available to you.
Save $75 on Your First Repair. Send us any...
Have you ever wondered what puts CE Repairs at the head of the class when it comes to drive-thru part repairs? We’re going to tell you in an honest and meaningful way.
It starts with our mission: CE provides the finest electronics repair and logistics services through a deliberate focus on personal growth and continuous improvement. Our vision states that our employees and customers will...
With long lines in the drive-thru not showing signs of abating you may want to consider (or reconsider) adding delivery to your drive-thru repertoire. Here are four ways to make it work.
1. Keep remote ordering simple. Make it easy to order via PCs, smart phone apps and social media with smart design and easy to read menus. Be sure to provide options for customizing orders.
2. Support...
Drive-thru equipment repairs can cost a lot of money, especially if you don’t maintain your equipment properly. These tips will help you save money while still getting top quality repairs.
Teach employees how to handle headsets and other equipment with care.
Clean your equipment on a regular basis.
Don’t store headsets near water; always put them in a dry place.
Remember...
Teamwork in the drive-thru is vital to providing fast service and a good customer experience, especially with the ongoing labor shortage. The fewer employees you have, the more important it is to train your team to work together.
Teach respect. Explain how respect creates a bond that supports teamwork. Constantly model it to your crewmembers.
Cross-train all crewmembers. Cross-training...
Today’s digital menuboards offer more than just menu information. With the new technologies they have become sophisticated selling tools that can increase sales and profits. Try these techniques for capturing customer attention and raising their average ticket total.
First, design your menuboard for profitability. Make the items that best support your revenue, average ticket sales, and...
Few things are more upsetting than having downtime of a vital drive-thru part, such as a headset or timer system, because it stops working. The time it takes to ship it, have it repaired and returned to your drive-thru can reduce operational efficiency and drive up service times.
CE knows how important it is to minimize drive-thru part downtime, so we offer an Advance Exchange Program that...
Preventing germs and diseases from being transmitted to crewmembers and guests is important in the drive-thru. But sometimes it does occur, usually due to spoiled food, unclean food preparation areas, and failure of crewmembers to practice good personal hygiene.
What you may not know is that it can also happen with contaminated headset earplugs, which can cause ear infection due to...