There are times in the drive-thru when you have minor problems that don’t require sending a broken drive-thru part in for repair. You may have trouble registering a base station or belt-pac or you may need to train new employees on operating a message repeater timer. If your drive-thru operates with HME drive-thru parts and equipment, CE Repairs has got your back.
Our Drive-Thru Repair...
Giving your drive-thru customers a seamless drive-thru experience starts with fast service, accurate orders and friendly crew members. But there’s more to it than that. In fact, sometimes the little things make a big difference. For example:
Clearly mark all your entrances and exits so customers know where to go.
Provide multiple options to view your menu so customers can decide what...
Poor sound quality is frustrating to drive-thru customers and order takers. It makes the order hard to hear, increases service times, and causes order mistakes. You can avoid these problems with:
Noise reduction and echo cancellation technology
Full-duplex communication (allowing customers and order takers to talk and listen to each other at the same time)
High-definition audio headsets...
Is your drive-thru lane more crowded than ever? Are you experiencing more bottlenecks that slow down service times? From the moment customers pull onto your lot until they leave, all zones should work together to create a smooth and convenient customer experience. Here’s how to make it happen:
Determine what customers want to accomplish in each zone.
Make it easy for customers to...