Do Your Drive-Thru Zones Provide a Good Customer Experience?

Is your drive-thru lane more crowded than ever? Are you experiencing more bottlenecks that slow down service times? From the moment customers pull onto your lot until they leave, all zones should work together to create a smooth and convenient customer experience. Here’s how to make it happen:

• Determine what customers want to accomplish in each zone.
• Make it easy for customers to accomplish what they want to do in each zone.
• Adjust your messaging in each zone for clarity and comprehension.
• Test and validate new zone strategies on a limited basis before deploying them at other locations.
• Get feedback from customers and employees.

At CE Repairs, we know what our customers want – drive-thru part repairs done fast and accurately. We understand the need for speed, so we fix your part quickly, we fix it right the first time, and we get it back to you fast with same-day service on most repairs.

We know you want your drive-thru part repairs to last, so we provide a 4-month warranty to ensure it does. If the part fails to work during the prescribed time, we’ll fix it again free of charge. In your business and ours, top-level customer service is important. Next time you need a drive-thru part repair, call us at 877-731-0334 and we’ll make sure your receive it!