5 Tips to Grow Your Drive-Thru Customer Loyalty Program
Drive-thru loyalty program customers visit your restaurant more frequently than occasional customers, and on average they spend more per visit. Having a seamless, easy-to-use loyalty program helps attract these profitable guests. These five tips can help grow your loyalty program and your profitability:
- Deliver a fast, convenient drive-thru experience
- Personalize the experience to make loyalty members feel appreciated
- Provide seamless mobile ordering and payment options
- Focus on order accuracy for every customer
- Give loyalty customers the flexibility of when to select their rewards and what type
CE Repairs customers conduct business with us via shipping, so it’s not possible for us to provide an on-site loyalty program. Even so, we go out of our way to give our customers the same thing drive-thru patrons want – fast service, a quality product, and friendly, personable people on the phone when taking orders.
We provide speed and convenience with our drive-thru part repairs in several different ways. We start with no charge on inbound shipping for drive-thru parts needing repairs. Next we provide same-day service on most drive-thru part repairs. We use reliable manufacturer and aftermarket parts to ensure quality.
We’ve got you covered during an emergency with our Advance Exchange Program. When you need a working drive-thru part right away, we’ll ship you a temporary replacement part overnight before you even send us the broken part.
We may not have a loyalty program that lets you earn free sodas or burgers, but we do have a LOT of loyal customers who turn to us again and again. Call CE at 877-731-0334 and give us a try. You will be more than satisfied with our fast, professional repairs.
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