Welcome to the new year, which every drive-thru operator wants to start off with a bang. We feel the same way at CE Repairs. We want to launch the year with a good start, and help our customers enjoy a good start as well. Here are some of the ways we do it:
Are you looking for quick, reliable repairs for your drive-thru equipment but are new to CE Repairs? Here are five frequently asked questions from our drive-thru repair FAQs page that explain why so many of our loyal customers stay with us.
Are you interested in learning about CE drive-thru Protection Plans, the type of warranty we provide, and other aspects of our repairs? Then visit our Drive-Thru Repair Facts web page for the questions you’re looking for. You will get the answers to the following questions to help you make important decisions about your drive-thru parts and equipment.
Fast, accurate service are the keystones of an excellent drive-thru customer experience. But there’s more to it than that. These techniques will improve the overall customer experience.
Have you ever wondered why drive-thru part repair shops that offer factory authorized repairs stand out from those that don’t? It’s because factory authorized repairs are performed by a service center specifically designated by the manufacturer of the product. The manufacturer also requires repair technicians to undergo training to develop expertise on the latest diagnostic techniques and repair procedures for the product.
If you use HME equipment to power your drive-thru operations but use CE for your drive-thru part repairs, you can access HME’s online Drive-Thru System User Manuals. Imagine how handy it is to have dozens of different manuals at your fingertips that instruct you on how to set up and operate systems for the following:
Drive-thru headset systems, including the new NEXEO l HDX communication...
The big trend in the drive-thru seems to be auto voice ordering with artificial intelligence (AI), but it’s not the only way to simplify drive-thru ordering. Using hand-held devices can also reduce service times and lower order mistakes. These devices:
Are fast, portable, and flexible. Handheld POS devices, such as mobile tablets, get orders to the kitchen faster and can accept payment...
Putting a line buster in the lane during busy dayparts has been around a long time. But with increasingly higher car counts in most drive-thrus, one line buster may not be enough. Try these for tips for keeping the cars moving smoothly through your lane.
1. Use line busting teams. When car counts exceed 10, send out multiple crewmembers – one extra line buster for every five additional...
There are times in the drive-thru when you have minor problems that don’t require sending a broken drive-thru part in for repair. You may have trouble registering a base station or belt-pac or you may need to train new employees on operating a message repeater timer. If your drive-thru operates with HME drive-thru parts and equipment, CE Repairs has got your back.
Our Drive-Thru Repair...
Drive-thru loyalty program customers visit your restaurant more frequently than occasional customers, and on average they spend more per visit. Having a seamless, easy-to-use loyalty program helps attract these profitable guests. These five tips can help grow your loyalty program and your profitability:
Deliver a fast, convenient drive-thru experience
Personalize the experience to make...