4 Advantages of Hand-Held Devices in the Drive-Thru

The big trend in the drive-thru seems to be auto voice ordering with artificial intelligence (AI), but it’s not the only way to simplify drive-thru ordering. Using hand-held devices can also reduce service times and lower order mistakes. These devices:

• Are fast, portable, and flexible. Handheld POS devices, such as mobile tablets, get orders to the kitchen faster and can accept payment on the spot.

• Encourage remote ordering. Customers can help save time by using hand-held devices, such as their cell phones or tablets to call in their order ahead of time.

• Reduce car congestion in the lane. Having guests call in by handheld devices reduces the number of cars in the lane because they can park in a designated area rather than adding to the car count in the lane.

• Improve order accuracy. Best of all, handheld devices reduce mistakes by sending exactly what is entered in the tablet or phone app so kitchen staff know exactly what to make.

CE Repairs uses a wide variety of handheld devices in our line of work – obviously to repair broken or damaged drive-thru parts. As part of our commitment to high-quality repairs, we use those handheld devices to ensure all our repairs are factory authorized. We also save our customers time and money with free inbound shipping, providing same day service on most repairs, and by offering equipment management agreements (EMAs) at a low monthly cost.

Need fast drive-thru part repairs done right the first time? Call CE at 877-731-0334 today!