Broken equipment is an irritation for drive-thru operators, crew members, and customers – especially essential equipment such as headsets and timers. In most cases, CE Repairs can repair your damaged product within 24 hours of receiving it (some limitations and exclusions apply). If we can’t fix it within 24 hours, the repair is FREE.

Artificial intelligence (AI) is continuing to catch on in the drive-thru industry, especially when it comes to taking customer orders. However, there are many things AI can do to help kitchen crews work more efficiently.  These include:

Winter is approaching, and even on cold days customers expect fast service. These techniques can reduce service times at any time of the year.

It’s frustrating when an important drive-thru equipment requires lengthy down time due to extensive repair. Fortunately there are many times when broken equipment might not need a full drive-thru repair at our shop. In fact, our Drive-Thru Repair Technical Support can guide you in fixing it yourself.

Providing your customers with an exceptional drive-thru experience is a powerful way to encourage them to return to your restaurant again and again. From the moment customers enter your lot until they drive away, your zones should all work together to create the drive-thru experience customers expect and appreciate. These techniques will make it happen:

CE is widely known for more than fixing non-functioning drive-thru parts and equipment to keep them operating efficiently. We also stock and sell 27 drive-thru headset products to make it easy to find the right tools for your business. The details of these headsets are easy to review and evaluate on our website, and consist of:

Are you interested in learning about CE drive-thru Protection Plans, the type of warranty we provide, and other aspects of our repairs?  Then visit our Drive-Thru Repair Facts web page for the questions you’re looking for. You will get the answers to the following questions to help you make important decisions about your drive-thru parts and equipment.

Fast, accurate service are the keystones of an excellent drive-thru customer experience. But there’s more to it than that. These techniques will improve the overall customer experience.

Long lines in drive-thru lanes don’t discourage customers from expecting fast service. These techniques are very effective for keeping service times at a low level:

Drive-thru restaurants depend on well-maintained drive-thru parts and equipment to deliver fast, accurate service to their guests. Depending on how many restaurants you operate, failing to repair and maintain your critical parts can put a dent in your profitability