It may seem harder that new trends keep coming ever year. Granted, it often takes time to figure out how to make trends provide the most value for drive-thru restaurants and their customers. But every year some trends make big breakthroughs.

Most CE customers prefer to send in their drive-thru equipment to get it there as quickly as possible. However, they sometimes prefer to talk first with one of our Drive-Thru Technical Support members to explain the damage and what will be needed to repair it. 

If you’re a drive-thru operator needing to send a drive-thru part or equipment to get repaired for the first time, CE Repairs is the right place. With other repair shops you may find sending your broken equipment a bit confusing. With CE it’s a simple process – fast and easy on our web site. Sending us your broken drive-thru is a simple matter of three easy steps all on the same page. 

People like to eat certain foods at different times of the year, and the upcoming holiday season is no exception. Seasonal rotating of LTOs (Limited Time Offerings) is an effective way to attract fast food customers to your drive-thru.

Broken equipment is an irritation for drive-thru operators, crew members, and customers – especially essential equipment such as headsets and timers. In most cases, CE Repairs can repair your damaged product within 24 hours of receiving it (some limitations and exclusions apply). If we can’t fix it within 24 hours, the repair is FREE.

Artificial intelligence (AI) is continuing to catch on in the drive-thru industry, especially when it comes to taking customer orders. However, there are many things AI can do to help kitchen crews work more efficiently.  These include:

Winter is approaching, and even on cold days customers expect fast service. These techniques can reduce service times at any time of the year.

It’s frustrating when an important drive-thru equipment requires lengthy down time due to extensive repair. Fortunately there are many times when broken equipment might not need a full drive-thru repair at our shop. In fact, our Drive-Thru Repair Technical Support can guide you in fixing it yourself.

Providing your customers with an exceptional drive-thru experience is a powerful way to encourage them to return to your restaurant again and again. From the moment customers enter your lot until they drive away, your zones should all work together to create the drive-thru experience customers expect and appreciate. These techniques will make it happen:

CE is widely known for more than fixing non-functioning drive-thru parts and equipment to keep them operating efficiently. We also stock and sell 27 drive-thru headset products to make it easy to find the right tools for your business. The details of these headsets are easy to review and evaluate on our website, and consist of: