When it comes to taking customer orders and filling them quickly and accurately, drive thru headsets are an essential piece of equipment. Base stations play an equally important role as they are the central communication hubs that facilitate clear and efficient communication between order takers and customers in their cars. 

Cleaning drive-thru headsets is vital to keep them operating smoothly and to protect crew members from diseases. HME Hospotality & Specialty Communications, who makes the finest drive-thru headsets, recommends the following guildelines:

Tandem drive-thru lanes, the single lane that enables two cars to get through the same amount of space independent of each other, are growing in popularity. A tandem lane starts with two separate order points, each with their own order taker. It has two pickup windows so both cars can follow the same path when ordering and receiving their meals, resulting in faster customer service and guests driving away with a positive drive-thru experience.

Automation is increasing throughout drive-thru kitchens, and not just in innovative grills and fryers but also in providing faster food preparation. One new technology is testing the ability to cut, core, and peel avocados faster than human hands before mashing them by hand to make guacamole.

CE Repairs is a highly respected provider of drive-thru part and equipment repairs throughout the U.S. We only have one location in Earth City, Missouri, yet our same-day shipping service enables us to provide fast drive-thru part repairs to drive-thru restaurants throughout the U.S.

If you haven’t tried CE Repairs we’re confident you will like the quality and speed of our drive-thru repair service. In fact, we’re so confident that we’re taking $75 off your first repair with us.

Are you using artificial intelligence (AI) to handle customer orders in your drive thru? AI can process customer orders when the regular order taker is called away to another task. But that’s not all AI can do, especially when it comes to marketing your business. AI technology can:

Most drive-thru restaurants used a varied menu to attract customers who have different tastes and/or like to sample a wide variety of foods, drinks and desserts. At CE we get the attention of customers with our Drive-Thru Protection Plan.

Deploying a line buster out in the lane during busy day parts has been around for a long time. However, with continually congested car counts one line buster is no longer sufficient. Try these approaches:

Is your drive-thru loyalty program falling short of the membership numbers you expect? Try these four techniques to help build strong connections with your customers: