A
lot of things have changed in the drive-thru over the past few years. Longer
lines in the queue. Remote ordering. Curbside pickup and delivery. The trend to
contactless drive-thru experience. The introduction of kiosks and automatic
ordering. Sometimes it seems like it will never end.
There’s
one thing that hasn’t changed over the last 50 years, and that’s the ability to
get quality...
Fast
food customers generally look for five key elements when patronizing a
drive-thru restaurant. These include:
Freshly cooked food
Menu variety
Remote ordering and pickup options
Value for their money
A great drive-thru experience
When
QSR operators need repairs for their drive-thru parts and equipment they expect
to receive these five elements:
Fast response
Repairs done right the...