Anyone who operates a drive-thru restaurant knows the value and importance of quality headsets. CE carries HME, Panasonic, 3M/PAR and CE brand, available in new, refurbished, repair and Advance Exchange with your choice of All-In-One and Wired Headsets. View the details of each headset here.

With long lines becoming a daily event in the drive-thru lane, sending out line busting teams rather than one crew member has become the norm. It’s more efficient to have multiple crew members, but there are other ways to serve your customers faster.

Thorough training is essential when onboarding new drive-thru employees. Yet, often they get trained in one job while other key elements are neglected. These four steps will develop well-trained employees that create an efficient crew capable of providing a top-notch drive-thru experience for customers.

Drive-thru operators don’t like sending non-functioning equipment for repairs. However, without backup equipment the best option is to get it fixed as quickly as possible. In other words, send your broken parts to CE Repairs, a leader in drive-thru part repairs with more than 50 years’ experience. It only takes three simple steps to send it in.

Cleaning drive-thru headsets is vital to keep them operating smoothly and to protect crew members from diseases. HME Hospotality & Specialty Communications, who makes the finest drive-thru headsets, recommends the following guildelines:

If you haven’t tried CE Repairs we’re confident you will like the quality and speed of our drive-thru repair service. In fact, we’re so confident that we’re taking $75 off your first repair with us.

Are you using artificial intelligence (AI) to handle customer orders in your drive thru? AI can process customer orders when the regular order taker is called away to another task. But that’s not all AI can do, especially when it comes to marketing your business. AI technology can:

Most drive-thru restaurants used a varied menu to attract customers who have different tastes and/or like to sample a wide variety of foods, drinks and desserts. At CE we get the attention of customers with our Drive-Thru Protection Plan.

Deploying a line buster out in the lane during busy day parts has been around for a long time. However, with continually congested car counts one line buster is no longer sufficient. Try these approaches:

Have you ever wondered why drive-thru part repair shops that offer factory authorized repairs stand out from those that don’t?  It’s because factory authorized repairs are performed by a service center specifically designated by the manufacturer of the product. The manufacturer also requires repair technicians to undergo training to develop expertise on the latest diagnostic techniques and repair procedures for the product.