All drive-thru restaurants focus their attention on resolving traffic jams in the lane and throughout their lot. The techniques used include line busting teams, adopting multiple lane configurations lanes, and posting signage to guide customers throughout the lot.
It’s hard to keep a drive-thru running smoothly without well-maintained drive-thru parts. It’s even harder without enough trained employees. Here are three tips for hiring employees when you need them.
Many of our CE Repairs customers use HME drive-thru parts and equipment such as headsets and timer systems. Sanitizing them not only reduces the number of germs on their surfaces to a safe level, it also extends the life of the parts. Here’s how:
If you have frequent drive-thru part repairs due to poor maintenance or operating multiple restaurants, having an equipment maintenance agreement (EMA) from a reputable vendor can save you money and eliminate the aggravation that can come with repairs.
We like to greet first-time customers with specials that make you feel welcome. Once you experience our fast service and quality repairs of drive-thru parts and equipment, we feel confident you will choose us next time you need repairs.
If you are a first-time CE customers needing a repair, here are the special offers available to you.
Save $75 on Your First Repair. Send us any...
Have you ever wondered what puts CE Repairs at the head of the class when it comes to drive-thru part repairs? We’re going to tell you in an honest and meaningful way.
It starts with our mission: CE provides the finest electronics repair and logistics services through a deliberate focus on personal growth and continuous improvement. Our vision states that our employees and customers will...
With long lines in the drive-thru not showing signs of abating you may want to consider (or reconsider) adding delivery to your drive-thru repertoire. Here are four ways to make it work.
1. Keep remote ordering simple. Make it easy to order via PCs, smart phone apps and social media with smart design and easy to read menus. Be sure to provide options for customizing orders.
2. Support...
Teamwork in the drive-thru is vital to providing fast service and a good customer experience, especially with the ongoing labor shortage. The fewer employees you have, the more important it is to train your team to work together.
Teach respect. Explain how respect creates a bond that supports teamwork. Constantly model it to your crewmembers.
Cross-train all crewmembers. Cross-training...
Today’s digital menuboards offer more than just menu information. With the new technologies they have become sophisticated selling tools that can increase sales and profits. Try these techniques for capturing customer attention and raising their average ticket total.
First, design your menuboard for profitability. Make the items that best support your revenue, average ticket sales, and...
Few things are more upsetting than having downtime of a vital drive-thru part, such as a headset or timer system, because it stops working. The time it takes to ship it, have it repaired and returned to your drive-thru can reduce operational efficiency and drive up service times.
CE knows how important it is to minimize drive-thru part downtime, so we offer an Advance Exchange Program that...