Drive-thru customers like menu boards that focus on speed and clarity and find it easier to read concise text. They prefer simple designs that limit items, reduce decision fatigue, include high-resolution imagery, and high-margin items. Most important they want design and readability to reduce decision to get their orders quickly to the kitchen.

Ask any experienced drive-thru operator and they will tell you that drive-thru parts and equipment sometimes break down. They also know that CE Repairs offers a variety of repair programs to keep your equipment running smoothly, efficiently and with low monthly payment. In fact, if you are new to CE Repairs you should know that your first month of warranty and maintenance is on us. 

Fast service in the drive-thru lane is important for customers. It starts with getting  orders to the kitchen as quickly as possible. These techniques should be used on a regular basis:

Drive-thru restaurants require a lot of equipment to provide a good drive-thru experience that keeps customers coming back. The problem is that equipment often breaks down, resulting in slow service time, costly repairs, and customers that go elsewhere. CE’s Drive-Thru Repair Equipment and Maintenance Agreements cost less than regular repairs and keep your equipment running smoothly and efficiently.

Broken equipment downtime is a problem for drive-thru restaurants and their customers. The longer it takes for repair shops to fix nonfunctioning equipment the faster you need it and the longer it takes for guests to receive their orders. That’s why in most cases CE Repairs will repair your product within 24 hours of receiving it or the repair is FREE!

Winter is still here, and it can cause a lot of outside problems in drive-thru lanes that disrupt a good customer experience. One of the problems is the difficulty in making outside repairs to improve service times. However, now is a good time to start planning for when the weather becomes easier to work in.

Drive-thru headsets fill a vital role in filling drive-thru customer orders quickly and accurately. However, they’re not the only one. Base stations play an equally important role as they are the central communication hubs that facilitate clear and efficient communication between order takers and customers.  

In the drive-thru world, headsets and timers are essential for giving customers fast accurate service and a positive drive-thru experience so you can provide fast service and a positive experience at your restaurant. CE Repairs has been providing quality repairs of these tools for more than 40 years, and you can count on us when you need it the most.

Down time for important drive-thru equipment is a loss for drive-thru guests and your revenues. For example, suppose your headset system has a full breakdown. When customers see how much time it slows down drive-thru service, many are glad to exit the lane and find another drive-thru with reliable service.

At CE we stock and sell high quality drive-thru equipment and accessories at practical prices. These include our batteries, cabled intercom, and related components and accessories from HME, Panasonic, 3M/PAR, CE and Fast Track.