If you use HME equipment to power your drive-thru operations but use CE for your drive-thru part repairs, you can access HME’s online Drive-Thru System User Manuals. Imagine how handy it is to have dozens of different manuals at your fingertips that instruct you on how to set up and operate systems for the following:
Drive-thru headset systems, including the new NEXEO l HDX communication...
We like to greet first-time customers with specials that make you feel welcome. Once you experience our fast service and quality repairs of drive-thru parts and equipment, we feel confident you will choose us next time you need repairs.
If you are a first-time CE customers needing a repair, here are the special offers available to you.
Save $75 on Your First Repair. Send us any...
Drive-thru equipment repairs can cost a lot of money, especially if you don’t maintain your equipment properly. These tips will help you save money while still getting top quality repairs.
Teach employees how to handle headsets and other equipment with care.
Clean your equipment on a regular basis.
Don’t store headsets near water; always put them in a dry place.
Remember...
The big trend in the drive-thru seems to be auto voice ordering with artificial intelligence (AI), but it’s not the only way to simplify drive-thru ordering. Using hand-held devices can also reduce service times and lower order mistakes. These devices:
Are fast, portable, and flexible. Handheld POS devices, such as mobile tablets, get orders to the kitchen faster and can accept payment...
Have you heard about the NEXEO | HDX™ drive-thru platform from HME? It’s a world-class drive-thru audio solution designed to help drive-thru and restaurant operators achieve greater efficiency at every customer touchpoint. CE Repairs is proud to say that we now stock, sell and repair this ground-breaking headset.
Of course, CE Repairs is known primarily for its fast, professional...
These days, drive-thru queues seem more crowded than ever. Yes, there are lots of cars in the queue, but the traffic often gets more congested due to poor lane design, a small lot, and customers who aren’t sure how to navigate the drive-thru process. Here are three tips for cutting down on the congestion:
1. Adopt a multi-lane configuration. If you have room on the lot, add more lanes to...
Having drive-thru parts and equipment repaired can put a big dent in your operations budget, especially if you own or operate multiple restaurants. Enrolling in a drive-thru equipment maintenance agreement – at CE we call it our Drive-Thru Protection Plan – can save you money and avoid putting off needed repairs due to budget constraints.
Our Protection Plan provides fixed, low, monthly...
Everyone appreciates fast service, regardless of the product or industry. Congratulations to Taco Bell for providing the fastest quick-service times in the U.S. for the third year in a row. How do they do it? By constantly developing new approaches to serving their customers. These include:
Innovative restaurant designs that cater to different customer preferences
Seamless mobile...
When it comes to customer satisfaction, guess who’s top of the heap in fast food restaurants for the 9th year in a row. According to the American Customer Satisfaction Index (ACSI), it’s Chick-fil-A, with a ranking of 85 percent. Not surprising considering the brand sold 527 million chicken sandwiches to 2.1 billion guests, raking in a total of 18.8 billion in U.S. sales in 2022. Clearly,...
Have you ever had a drive-thru part repair vendor do a lousy job on a headset repair and refuse to accept responsibility for it? That’s one thing you won’t have to worry about at CE Repairs.
We believe in treating our customers fairly, which is one reason we back all our drive-thru part repairs with a limited 4-month warranty. If the part we fix doesn’t work as expected during the 4-month...