How To Make Drive-Thru Customers Feel Satisfied and Appreciated

Commercial Electronics 0 156

Chick-fil-A is not the most popular fast-food restaurant in terms of overall revenue or number of locations. It often has the slowest service times among leading brands, yet customers don’t see it that way due to the brand’s friendly hospitality and service. They rank high in loyal customers, customer satisfaction, and average revenue per restaurant. 

Experienced drive-thru operators know what their customers want – easy to read menuboards, fast service times in the lane, hot, fresh and accurate meals, and a good experience. Yet, they often forget their guests care about the people part of the business. And that’s where Chick-Fil-A succeeds. Implementing these tips into your strategy will get customers feeling like you care and appreciate them.

CE Does More Than Repair Drive-Thru Parts and Equipment

Commercial Electronics 0 198

If you’re new to CE Repairs, you should know that we do more than repair your non-functioning drive thru parts and send them back to you. We also provide a Drive-Thru Repair Help Center to assist you in fixing minor problems with online user manuals, free technical support over the phone, and a FAQ (frequently asked questions) page on our web site. Here’s how to access them:

4 Simple Ways To Attract More Delivery Customers

Commercial Electronics 0 192
With long lines in the drive-thru not showing signs of abating you may want to consider (or reconsider) adding delivery to your drive-thru repertoire. Here are four ways to make it work.   1. Keep remote ordering simple. Make it easy to order via PCs, smart phone apps and social media with smart design and easy to read menus. Be sure to provide options for customizing orders.    2. Support...
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