How To Make Your Line Busting Faster and More Efficient
Deploying a line buster out in the lane during busy day parts has been around for a long time. However, with continually congested car counts one line buster is no longer sufficient. Try these approaches:
- When cars crowd the lane, send out line busting teams with multiple crewmembers to keep service times as low as possible.
- Use mobile tablets to take orders rather than pencil and paper.
- Dedicate one line buster to deliver meals to customers so they can exit at different points in the lane.
- Allow customers to order before reaching the menuboard so they can exit the lane and park in a designated area to receive their meals.
At CE, we have many techniques for improving service times for our repairs. First, we provide Same Day Service for most of our repairs. We can’t do it for all repairs but we get most done within a day of receiving the non-functioning drive-thru part. We frequently help customers fix minor do it yourself repairs over the phone at no cost with our dedicated technical support team.
Our Advance Exchange Program ships temporary replacement drive-thru parts to our customers when they need them right away. Call us at 877-731-0334. We’ll send you the Advance Exchange part overnight and fix your broken part when you send to us for repair. You can count on CE Repairs to treat you right!
21