Tandem drive-thru lanes, the single lane that enables two cars to get through the same amount of space independent of each other, are growing in popularity. A tandem lane starts with two separate order points, each with their own order taker. It has two pickup windows so both cars can follow the same path when ordering and receiving their meals, resulting in faster customer service and guests driving away with a positive drive-thru experience.

Automation is increasing throughout drive-thru kitchens, and not just in innovative grills and fryers but also in providing faster food preparation. One new technology is testing the ability to cut, core, and peel avocados faster than human hands before mashing them by hand to make guacamole.

CE Repairs is a highly respected provider of drive-thru part and equipment repairs throughout the U.S. We only have one location in Earth City, Missouri, yet our same-day shipping service enables us to provide fast drive-thru part repairs to drive-thru restaurants throughout the U.S.

If you haven’t tried CE Repairs we’re confident you will like the quality and speed of our drive-thru repair service. In fact, we’re so confident that we’re taking $75 off your first repair with us.

Deploying a line buster out in the lane during busy day parts has been around for a long time. However, with continually congested car counts one line buster is no longer sufficient. Try these approaches:

Is your drive-thru loyalty program falling short of the membership numbers you expect? Try these four techniques to help build strong connections with your customers:

All drive-thru customers want three things – delicious food, fast service and friendly employees who provide a good drive-thru experience. Part of providing a good experience consists of knowing what customers expect to do in each drive-thru zone.

All drive-thru restaurants focus their attention on resolving traffic jams in the lane and throughout their lot. The techniques used include line busting teams, adopting multiple lane configurations lanes, and posting signage to guide customers throughout the lot.

If you have frequent drive-thru part repairs due to poor maintenance or operating multiple restaurants, having an equipment maintenance agreement (EMA) from a reputable vendor can save you money and eliminate the aggravation that can come with repairs.