Do Your Drive-Thru Zones Provide a Good Customer Experience?

All drive-thru customers want three things – delicious food, fast service and friendly employees who provide a good drive-thru experience. Part of providing a good experience consists of knowing what customers expect to do in each drive-thru zone.

Make it easy for customers to accomplish what they want to do.

Adjust your messaging in each zone for clarity and comprehension.

Test new zone strategies at one restaurant before deploying them at other locations.

Get feedback from customers and employees to keep you up to date on what they want and expect.

At CE Repairs, we know what our customers want – drive-thru part repairs done quickly and accurately. We understand the need for speed in the drive-thru and we apply it to our business. We fix your part right the first time and get it back to you with same-day service on most repairs.

When time is of the essence our Advance Exchange program will ship you a refurbished part overnight before you send the nonfunctioning part to us for repair. Once we fix your drive-thru part, we return it with a 4-month warranty to ensure it works as it should. If the part fails to work during the prescribed time, we’ll fix it again at no charge.

Next time you need repairs on a drive-thru part, call us at 877-731-0334. We’ll make sure you get a good customer experience.