CE Repairs gets a lot of questions from drive-thru operators. Here are four questions you should know the answer to.

Anyone who operates a drive-thru restaurant knows the value and importance of quality headsets. CE carries HME, Panasonic, 3M/PAR and CE brand, available in new, refurbished, repair and Advance Exchange with your choice of All-In-One and Wired Headsets. View the details of each headset here.

Drive-thru operators don’t like sending non-functioning equipment for repairs. However, without backup equipment the best option is to get it fixed as quickly as possible. In other words, send your broken parts to CE Repairs, a leader in drive-thru part repairs with more than 50 years’ experience. It only takes three simple steps to send it in.

Most drive-thru restaurants used a varied menu to attract customers who have different tastes and/or like to sample a wide variety of foods, drinks and desserts. At CE we get the attention of customers with our Drive-Thru Protection Plan.

Have you ever wondered why drive-thru part repair shops that offer factory authorized repairs stand out from those that don’t?  It’s because factory authorized repairs are performed by a service center specifically designated by the manufacturer of the product. The manufacturer also requires repair technicians to undergo training to develop expertise on the latest diagnostic techniques and repair procedures for the product. 

All drive-thru customers want three things – delicious food, fast service and friendly employees who provide a good drive-thru experience. Part of providing a good experience consists of knowing what customers expect to do in each drive-thru zone.

All drive-thru restaurants focus their attention on resolving traffic jams in the lane and throughout their lot. The techniques used include line busting teams, adopting multiple lane configurations lanes, and posting signage to guide customers throughout the lot.

Many of our CE Repairs customers use HME drive-thru parts and equipment such as headsets and timer systems. Sanitizing them not only reduces the number of germs on their surfaces to a safe level, it also extends the life of the parts. Here’s how: