Most drive-thru restaurants used a varied menu to attract customers who have different tastes and/or like to sample a wide variety of foods, drinks and desserts. At CE we get the attention of customers with our Drive-Thru Protection Plan.
Have you ever wondered why drive-thru part repair shops that offer factory authorized repairs stand out from those that don’t? It’s because factory authorized repairs are performed by a service center specifically designated by the manufacturer of the product. The manufacturer also requires repair technicians to undergo training to develop expertise on the latest diagnostic techniques and repair procedures for the product.
All drive-thru customers want three things – delicious food, fast service and friendly employees who provide a good drive-thru experience. Part of providing a good experience consists of knowing what customers expect to do in each drive-thru zone.
All drive-thru restaurants focus their attention on resolving traffic jams in the lane and throughout their lot. The techniques used include line busting teams, adopting multiple lane configurations lanes, and posting signage to guide customers throughout the lot.
Many of our CE Repairs customers use HME drive-thru parts and equipment such as headsets and timer systems. Sanitizing them not only reduces the number of germs on their surfaces to a safe level, it also extends the life of the parts. Here’s how:
No matter how good the food, drive-thru patrons patronize can get turned off by an unattractive landscape. Start with these basic outdoor designs to make your lot and your restaurant look first class.
Clear signage. This is especially important if you have more than one lane. Make sure your signage clearly indicates the purpose of each lane.
Plenty of navigation space. Cars range...
We like to greet first-time customers with specials that make you feel welcome. Once you experience our fast service and quality repairs of drive-thru parts and equipment, we feel confident you will choose us next time you need repairs.
If you are a first-time CE customers needing a repair, here are the special offers available to you.
Save $75 on Your First Repair. Send us any...
Today’s digital menuboards offer more than just menu information. With the new technologies they have become sophisticated selling tools that can increase sales and profits. Try these techniques for capturing customer attention and raising their average ticket total.
First, design your menuboard for profitability. Make the items that best support your revenue, average ticket sales, and...
Artificial intelligence (AI) is increasingly being used to take orders in drive thrus. Why? Because it takes orders quickly and accurately and allows the human order taker to get involved in other tasks without making guests wait. But if you still use human order takers and the headset breaks down, you’re in trouble unless you have a standby headset. After all, headsets are the most important...
Drive-thru operators know what their customers want, and they focus on them to provide a good experience. Fast service times in the lane. Food that comes out hot, fresh and accurate. Easy to read menuboards, and a lot more. But sometimes they forget their guests also care about the people part of the business. Here are some tips to get customers feeling like you care and appreciate...