Today’s drive-thru headsets are built to last. They last even longer when you provide proper maintenance on a regular basis. Here’s how to keep them clean and sanitized without damaging the unit.
Turn off and disconnect the headset device before you start cleaning.
Wipe with a dry microfiber cloth to remove dust and dirt.
Avoid harsh or abrasive cleaners.
Don’t spray anything directly...
Don’t have room to add an additional lane for your drive-thru? Try maximizing the available space with tandem lanes. They use two order points, two order takers, and two pickup windows all in one lane so two cars can follow the same path when ordering and picking up their meals. Benefits of this unique layout include:
Increase the number of customers you can serve in one lane.
Increase...
These days, drive-thru queues seem more crowded than ever. Yes, there are lots of cars in the queue, but the traffic often gets more congested due to poor lane design, a small lot, and customers who aren’t sure how to navigate the drive-thru process. Here are three tips for cutting down on the congestion:
1. Adopt a multi-lane configuration. If you have room on the lot, add more lanes to...
Giving your drive-thru customers a seamless drive-thru experience starts with fast service, accurate orders and friendly crew members. But there’s more to it than that. In fact, sometimes the little things make a big difference. For example:
Clearly mark all your entrances and exits so customers know where to go.
Provide multiple options to view your menu so customers can decide what...
Is your drive-thru lane more crowded than ever? Are you experiencing more bottlenecks that slow down service times? From the moment customers pull onto your lot until they leave, all zones should work together to create a smooth and convenient customer experience. Here’s how to make it happen:
Determine what customers want to accomplish in each zone.
Make it easy for customers to...
A lot of drive-thru parts and equipment repair shops boast of having factory authorized repairs. However, that can mean different things at different shops. At CE Repairs it means the following:
Every drive-thru part repair starts with a rigorous 35-point inspection. We make sure no needed repairs are overlooked.
Our technicians perform the repairs according to strict manufacturer...
Looking for ways to get the most out of your drive-thru parts and equipment? Don’t forget your headset batteries. Here’s how to get long life and good performance from them.
Regularly clean the contacts and charger ports using a cotton swab moistened with rubbing alcohol. Unplug the battery charger before cleaning.
Plug the charger into a regular electrical outlet, not a...
Drive-thru customers thrive on fast service. One of the key elements in getting their orders to them as quickly as possible is to get it to the kitchen as quickly as possible. Some of the best ways to do that include:
Equipment maintenance. Make sure the order point speaker and microphone are in good working condition at all times.
High-definition audio headsets. Clear...
Many of our CE Repairs customers use HME drive-thru parts and equipment such as headsets and timer systems. Sanitizing them not only reduces the number of germs on their surfaces to a safe level, it also extends the life of the parts. Here’s how:
Practice Safety. Turn off equipment, wear gloves and ensure proper ventilation when cleaning. Avoid harsh or abrasive cleaners, such as ammonia,...
Drive-thrus are always looking for ways to provide faster service. One often overlooked way to speed up service (and make the food taste even better!) is to upgrade your kitchen equipment. For example:
Replace flattop grills with clamshell grills for increased quality and consistency.
Install new holding equipment to keeps products hotter longer.
Acquire double-sided grills for...