4 Techniques For Building Strong Drive-Thru Loyalty Customers

Is your drive-thru loyalty program falling short of the membership numbers you expect? Try these four techniques to help build strong connections with your customers:

1. Promote loyalty program savings and discounts that are easy to achieve.
2. Offer rewards that feel attainable to customers.
3. Deliver the first reward after the first or second loyalty purchase.
4. Make your loyalty program resonate with your most frequent loyalty customers.

The bottom line for loyalty program success is having rewards that customers can achieve, keeping them engaged, and personalizing every interaction to make your valued customers feel wanted and appreciated.

CE Repairs has been making our drive-thru part and equipment repair customers feel wanted and appreciated for nearly 50 years. Our biggest selling point is delivering high-quality repairs from factory-trained technicians who get the job right the first time. But there’s more.

We know the importance of minimizing down time for drive-thru parts such as headset and timer systems, so we provide Same-day Service for most of our repairs. When drive-thrus need a functional part now, our  Advance Exchange program ships refurbished replacement parts overnight. One of our most popular customer rewards is the free inbound shipping on all repairs.

We appreciate the loyal customers who trust our work. Call us at 877-731-0334 to become one today.