If you use HME equipment to power your drive-thru operations but use CE for your drive-thru part repairs, you can access HME’s online Drive-Thru System User Manuals. Imagine how handy it is to have dozens of different manuals at your fingertips that instruct you on how to set up and operate systems for the following:
Drive-thru headset systems, including the new NEXEO l HDX communication...
The big trend in the drive-thru seems to be auto voice ordering with artificial intelligence (AI), but it’s not the only way to simplify drive-thru ordering. Using hand-held devices can also reduce service times and lower order mistakes. These devices:
Are fast, portable, and flexible. Handheld POS devices, such as mobile tablets, get orders to the kitchen faster and can accept payment...
Putting a line buster in the lane during busy dayparts has been around a long time. But with increasingly higher car counts in most drive-thrus, one line buster may not be enough. Try these for tips for keeping the cars moving smoothly through your lane.
1. Use line busting teams. When car counts exceed 10, send out multiple crewmembers – one extra line buster for every five additional...
There are times in the drive-thru when you have minor problems that don’t require sending a broken drive-thru part in for repair. You may have trouble registering a base station or belt-pac or you may need to train new employees on operating a message repeater timer. If your drive-thru operates with HME drive-thru parts and equipment, CE Repairs has got your back.
Our Drive-Thru Repair...
Drive-thru loyalty program customers visit your restaurant more frequently than occasional customers, and on average they spend more per visit. Having a seamless, easy-to-use loyalty program helps attract these profitable guests. These five tips can help grow your loyalty program and your profitability:
Deliver a fast, convenient drive-thru experience
Personalize the experience to make...
Having drive-thru parts and equipment repaired can put a big dent in your operations budget, especially if you own or operate multiple restaurants. Enrolling in a drive-thru equipment maintenance agreement – at CE we call it our Drive-Thru Protection Plan – can save you money and avoid putting off needed repairs due to budget constraints.
Our Protection Plan provides fixed, low, monthly...
Drive-thru customers thrive on fast service. One of the key elements in getting their orders to them as quickly as possible is to get it to the kitchen as quickly as possible. Some of the best ways to do that include:
Equipment maintenance. Make sure the order point speaker and microphone are in good working condition at all times.
High-definition audio headsets. Clear...
The base station is an essential drive-thru part, playing a vital role in managing and controlling all the communications that go through your headset system. So what do you do if yours suddenly goes kaput?
CE Repairs, a leader in drive-thru part repairs and equipment for 50 years, has several options. The quickest is to use our Advance Exchange Program, whereby we send you a temporary...
Everyone knows that speed – i.e. fast service – is essential for a good drive-thru experience. At CE Repairs, we consider fast service to be a rule of thumb as well. We stock 100% of our products and accessories so that when you purchase a new drive-thru part or need overnight advance shipment on a repair, we can get them to you fast.
Orders received by 1:00 pm (CST) will ship on the same...
Change is running rampant in the drive-thru industry - new technologies, new restaurant designs, improved drive-thru parts and equipment, and more. When change leads to a better experience for drive-thru customers it’s a good thing. At CE Repairs we’ve learned that not all change is good.
For over 50 years, we’ve been providing high-quality professional drive-thru part repairs to QSR...