CE Repairs, a leading provider of quality drive-thru part repairs for more than 50 years, is known for providing installation and field services in the greater St. Louis, Missouri area. What you may not know is that we provide installation services for system sales nationwide.
If you need on-site service outside of St. Louis, you can count on CE’s large network of drive-thru repair service...
With the drive-thru industry continue to experience labor shortages, it’s just as important to retain experienced employees as it is to hire new ones. The key is to let employees know you want them to stay with your team.
Set clear job expectations
Reward employees for achieving performance goals
Provide flexible scheduling
Offer pay on demand
Treat employees with respect
Use...
Artificial intelligence (AI) is rapidly catching on in the drive-thru industry, primarily for streamlining the customer order process and gathering customer data to create a more personalized drive-thru experience. However, there’s more to it than that.
Artificial intelligence (AI) can help improve labor efficiency in the kitchen by:
Performing much of the monotonous work of tracking...
Having a strong, well-respected brand is a key factor in attracting repeat customers for any business. In the drive-thru industry, reducing your restaurant’s carbon footprint and using sustainable practices will enhance your brand’s reputation with a large segment of drive-thru customers. The following practices will catch the attention of people who care about the environment:
Reduce...
Is the frequent need for drive-thru part repairs a downer for your drive-thru operations? If so, consider signing up for a CE Repairs’ Drive-Thru Protection Plan. The plan offers essentially unlimited repairs for one low monthly payment. And if you sign up now your first month is free!
We use quality parts and services. Our plan covers all models and brands of drive-thru parts. We provide...
Today’s drive-thru headsets are built to last. They last even longer when you provide proper maintenance on a regular basis. Here’s how to keep them clean and sanitized without damaging the unit.
Turn off and disconnect the headset device before you start cleaning.
Wipe with a dry microfiber cloth to remove dust and dirt.
Avoid harsh or abrasive cleaners.
Don’t spray anything directly...
First impressions are important to new drive-thru customers. Otherwise they might not return if their first experience isn’t a good one. Here are five ways to deliver a positive first experience to your guests:
Clearly mark all entrances and exits so they know where to go.
Provide multiple options for viewing your menu.
Maintain smooth, efficient lane layouts for faster...
Don’t have room to add an additional lane for your drive-thru? Try maximizing the available space with tandem lanes. They use two order points, two order takers, and two pickup windows all in one lane so two cars can follow the same path when ordering and picking up their meals. Benefits of this unique layout include:
Increase the number of customers you can serve in one lane.
Increase...
Putting a line buster in the lane during busy dayparts has been around a long time. But with increasingly higher car counts in most drive-thrus, one line buster may not be enough. Try these for tips for keeping the cars moving smoothly through your lane.
1. Use line busting teams. When car counts exceed 10, send out multiple crewmembers – one extra line buster for every five additional...
These days, drive-thru queues seem more crowded than ever. Yes, there are lots of cars in the queue, but the traffic often gets more congested due to poor lane design, a small lot, and customers who aren’t sure how to navigate the drive-thru process. Here are three tips for cutting down on the congestion:
1. Adopt a multi-lane configuration. If you have room on the lot, add more lanes to...