Avoid Impatient Drive-Thru Customers With Remote Ordering and Pickup

Are long lines in your drive-thru lane turning away customers who don’t want to wait. Remote ordering will keep them coming back – as long as it offers a fast, seamless order pickup experience. Here’s how to do it.

• Make it easy to order with cell phones, your web site or your social media app.

• Let customers know how long it will take to prepare their order so they know when to arrive.

• Provide a designated curbside pickup area or add an additional pickup lane just for remote customers.

• Use geofencing technology to know when remote customers are arriving at your restaurant.

• Deliver the order to the customer’s car as soon as they arrive.

At CE we know that drive-thrus can’t afford downtime with their vital equipment, so we start by offering same-day service on most drive-thru part repairs. We use factory trained technicians and quality after-market parts to ensure we fix broken parts right the first time. When you need a replacement part fast, we’ll ship you a temporary part overnight to fill in for the broken part needing repair.

CE doesn’t charge for inbound shipping on broken drive-thru parts, and we offer an affordable equipment maintenance agreement to keep your repair costs to a minimum. Give CE a call at 877-731-0334 the next time you need fast, professional drive-thru part repairs.