Do’s and Don’ts of Drive-Thru Loyalty Programs
If your drive-thru loyalty program isn’t delivering the results you want, make sure these “do’s” are part of your approach and the “don’ts” are not.
Do:
- Make your app simple and seamless to use
- Conduct A/B testing to see which strategy works best
- Personalize your messaging to loyalty members
Don’t:
- Ask for too much data from loyalty customers
- Overuse discounts
- Put restrictions on when customers can redeem their loyalty points
Drive-Thru loyalty programs are good for generating repeat customers and improving revenues. However, at CE we believe in treating all our drive-thru part repair customers as loyal ones.
We don’t charge for inbound shipping when sending us drive-thru parts for repair. We offer a variety of special offers, including a free first-time headset repair, first month free when you enroll in our Drive-Thru Protection Plan, and more. You don’t have to earn rewards or redeem them. See the details on our Special Offers web page.
Most important, you get quality repairs done right the first time by factory trained technicians with years of experience fixing drive-thru parts and equipment quickly and professionally. Become a loyal CE customer by calling 877-731-0334 today!
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