Have you heard about the NEXEO | HDX™ drive-thru platform from HME? It’s a world-class drive-thru audio solution designed to help drive-thru and restaurant operators achieve greater efficiency at every customer touchpoint. CE Repairs is proud to say that we now stock, sell and repair this ground-breaking headset.
Of course, CE Repairs is known primarily for its fast, professional...
Giving your drive-thru customers a seamless drive-thru experience starts with fast service, accurate orders and friendly crew members. But there’s more to it than that. In fact, sometimes the little things make a big difference. For example:
Clearly mark all your entrances and exits so customers know where to go.
Provide multiple options to view your menu so customers can decide what...
The drive-thru can be a noisy environment, both inside the restaurant and out. Since garbled communications are a leading cause of order mistakes, it’s important to have built-it sound reduction features in your headset system. These should include:
Noise reduction. This technology uses specially designed circuits to separate speech from extraneous sound.
Echo cancellation. This feature...
One of the biggest contributors to order mistakes in the drive-thru is extraneous noise. When customers and order takers can’t hear each other clearly, order mistakes increase. Drive-thus can improve sound quality and reduce order errors with these four technologies:
Noise reduction. Specially designed circuits separate speech from unwanted sound.
Echo cancellation. Constantly tracks...
Are
you looking for you a dependable but low-cost way to communicate with customers
in your drive-thru? Want a reliable backup for your wireless headset system? In
either case, a cabled intercom provides a cost-effective solution.
That’s
where CE Repairs can help.
We
offer a CE-branded
C-15 cabled intercom at new and refurbished prices. Both models include
cable, power supply, and a...
Running
a successful drive-thru operation starts with keeping your drive-thru parts and
equipment in good working order.
If the tools don’t work properly, crewmembers can’t do their jobs efficiently.
But
improving productivity involves more than having working drive-thru parts.
Drive-thrus should also:
Set clearly-defined performance goals,
track the data, and provide feedback to...
When
customers place an order in your drive-thru lane, does it often sound like they’re
speaking gibberish? If so, there could be several causes for it. Here are some
possible solutions.
Your outside microphone and
speakers need cleaning. It doesn’t take much to degrade sound quality, and
dust, debris and other small particles can easily build up in these
sensitive...
Is
there too much extraneous noise in your drive-thru? It could be you don’t have
the right drive-thru part to take care of it – your headset system. To minimize
noise, your headset system should offer these features:
·
Sound separation: the ability to analyze and separate
human speech sounds from other noises.
·
Sound dampening: the ability to minimize the ambient
noise...
Most drive-thru operators will agree
that the headset system is the most important drive-thru part. So it’s critical
to get a quality system that offers reliability and premier sound quality. The
best designed and best built headsets come with the following features:
Wire-free headband
No moving buttons
Steel boom and die-cast, metal
pivot
Reinforced Xylex casting
Built-in battery...
Operating
an efficient drive-thru crew is a lot like coaching a sports team – the more
you can get individuals to work as a team, the better the results. To build a
high-performing team:
Hire team-oriented crew members.
Select people who like working with and helping others. Avoid those with a
“that’s not my job” mindset.
Document all procedures. When
crewmembers know...