Three Ways to Get Rid of Gibberish in Your Drive-Thru
When
customers place an order in your drive-thru lane, does it often sound like they’re
speaking gibberish? If so, there could be several causes for it. Here are some
possible solutions.
- Your outside microphone and
speakers need cleaning. It doesn’t take much to degrade sound quality, and
dust, debris and other small particles can easily build up in these
sensitive instruments. Keeping these drive-thru parts clean and
well-maintained can help improve sound quality.
- The speaker post may be too far
from the customer’s car window. Don’t make customers climb half-way out of
their cars to reach the microphone. Make sure it’s at the right level and
distance from the customer’s window.
- Your headsets allow too much
extraneous noise into the conversation between order takers and
crewmembers. If your headset doesn’t have up-to-date technology for
reducing inbound and outbound noise, it’s time to upgrade to a
high-definition audio headset.
Whether
it’s headsets, microphones, or other drive-thru parts, CE Repairs provides
quality professional
repairs at affordable prices. We also stock and sell many drive-thru parts
and accessories from leading brands such as HME,
Panasonic
and 3M.
If gibberish is a problem in your drive-thru, give us a call at
877-731-0334.
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