Drive-thru equipment repairs can cost a lot of money, especially if you don’t maintain your equipment properly. These tips will help you save money while still getting top quality repairs.
Teach employees how to handle headsets and other equipment with care.
Clean your equipment on a regular basis.
Don’t store headsets near water; always put them in a dry place.
Remember...
Have you heard about the NEXEO | HDX™ drive-thru platform from HME? It’s a world-class drive-thru audio solution designed to help drive-thru and restaurant operators achieve greater efficiency at every customer touchpoint. CE Repairs is proud to say that we now stock, sell and repair this ground-breaking headset.
Of course, CE Repairs is known primarily for its fast, professional...
When a timer, headset or other drive-thru part breaks down and needs repairs, the go-to option for most managers is to put it in a box and send it to a reliable repair shop. Of course it costs time and money, but it’s better to get the repairs done right by the experts.
But not all non-functioning parts need professional repairs. You could save the time and money by fixing the part...
Artificial intelligence (AI) is rapidly catching on in the drive-thru industry, primarily for streamlining the customer order process and gathering customer data to create a more personalized drive-thru experience. However, there’s more to it than that.
Artificial intelligence (AI) can help improve labor efficiency in the kitchen by:
Performing much of the monotonous work of tracking...
Today’s drive-thru headsets are built to last. They last even longer when you provide proper maintenance on a regular basis. Here’s how to keep them clean and sanitized without damaging the unit.
Turn off and disconnect the headset device before you start cleaning.
Wipe with a dry microfiber cloth to remove dust and dirt.
Avoid harsh or abrasive cleaners.
Don’t spray anything directly...
Putting a line buster in the lane during busy dayparts has been around a long time. But with increasingly higher car counts in most drive-thrus, one line buster may not be enough. Try these for tips for keeping the cars moving smoothly through your lane.
1. Use line busting teams. When car counts exceed 10, send out multiple crewmembers – one extra line buster for every five additional...
Everyone appreciates fast service, regardless of the product or industry. Congratulations to Taco Bell for providing the fastest quick-service times in the U.S. for the third year in a row. How do they do it? By constantly developing new approaches to serving their customers. These include:
Innovative restaurant designs that cater to different customer preferences
Seamless mobile...
Many of our CE Repairs customers use HME drive-thru parts and equipment such as headsets and timer systems. Sanitizing them not only reduces the number of germs on their surfaces to a safe level, it also extends the life of the parts. Here’s how:
Practice Safety. Turn off equipment, wear gloves and ensure proper ventilation when cleaning. Avoid harsh or abrasive cleaners, such as ammonia,...
When it comes to customer satisfaction, guess who’s top of the heap in fast food restaurants for the 9th year in a row. According to the American Customer Satisfaction Index (ACSI), it’s Chick-fil-A, with a ranking of 85 percent. Not surprising considering the brand sold 527 million chicken sandwiches to 2.1 billion guests, raking in a total of 18.8 billion in U.S. sales in 2022. Clearly,...
Everyone knows that speed – i.e. fast service – is essential for a good drive-thru experience. At CE Repairs, we consider fast service to be a rule of thumb as well. We stock 100% of our products and accessories so that when you purchase a new drive-thru part or need overnight advance shipment on a repair, we can get them to you fast.
Orders received by 1:00 pm (CST) will ship on the same...