Have you ever wanted to fix a small problem with a headset, beltpac or other drive-thru part but weren’t sure how to do it? CE Repairs can help with our free Drive-Thru Repair Technical Support.

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Everyone wants to be done with the COVID-19 pandemic. Unfortunately, new variants keep springing up and case numbers are rising again. Drive-thru patrons may not be as concerned about no contact ordering and pickup as they were a year or two ago. But it still makes sense to practice safety protocols to protect customers and crewmembers.

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When you manage multiple drive-thru restaurants, good time management is your most important asset. Work smarter and more efficiently with these four techniques:

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In the drive-thru, customers value speed of service and order accuracy above all else.  Not surprisingly, the same goes for drive-thru part repairs. If your repair shop doesn’t offer the following, it’s time to look for somewhere else.

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Getting orders right the first time supports two important drive-thru goals – avoiding irritated customers and developing loyal ones. Four common methods for getting the order right include:

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Compared to today’s sophisticated headset and timer systems, cabled intercom systems could be considered the “dinosaur” drive-thru part of the QSR industry. Although far less sophisticated, they can still be a life saver in the event your wireless communication system goes down.

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Equipment management agreements, or EMAs, can lower the stress and the cost of drive-thru part and equipment repairs. But these plans can vary widely depending on the provider, so when you’re hunting for the right EMA provider for your business, be sure it includes the following:

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Drive-thrus are always looking for ways to provide quicker service. One proven method is getting orders to the kitchen faster. Two of the most effective ways to achieve this goal include: 

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When drive-thrus began offering delivery services during the COVID pandemic many thought it wouldn’t last long, but it has yet to show any signs of going away. In fact delivery is becoming more popular with fast food aficionados for five reasons:

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One of the best ways to keep your drive-thru parts and equipment in tip-top shape is with an equipment management agreement (EMA). These plans provide unlimited repairs for one fixed monthly payment, so you never have to worry about going over budget due to unexpected repairs.

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