Do Your Drive-Thru Customers Feel Valued?

In 2021, QSR Magazine’s annual drive-thru survey named Chic-fil-A as the best drive-thru based on customer rankings. The iconic chicken brand earned the top ranking despite coming in 10th among the top 10 brands in service times.

 

With speed of service such a high priority for drive-thru customers, it might seem illogical that Chic-fil-A could achieve the top overall ranking. It turns out their customers rate the Chic-fil-A brand so highly because they feel valued, appreciated and taken care of.

 

At CE Repairs we’ve always believed in making sure our customers feel valued and appreciated. For example, we know that when your vital equipment goes down, you need it fixed fast. Our Advance Exchange Program overnights a temporary replacement part to your restaurant to keep your drive-thru operation running smoothly.

 

We also offer same-day service on most of our repairs, and we provide free technical support over the phone to help you work through do-it-yourself drive-thru part repairs. We also guarantee 100% customer satisfaction. If we can’t fix your broken drive-thru part, you’ll receive a $100 credit toward the purchase of a new unit or $65 toward the purchase of a refurbished one.

 

Next time you need fast, professional drive-thru part repairs, call CE at  877-731-0334. We’ll show you good it feels to be appreciated and valued.

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