If
there’s one drive-thru part you can’t live without, it’s a quality headset
system. When it’s time to upgrade your headsets, look for the following features:
1.
Wireless operation. Otherwise crewmembers have to wear
battery packs with cords that get in the
way. Wireless headsets are also lighter and more comfortable to wear.
2. Noise
reduction. Make sure
the headset includes...
Is
your headset system producing too much static? Here are four ways to reduce
static in this critical drive-thru part.
Keep the headset dry.
When
liquid gets in to the headset, it can damage electrical components. If water or
other liquids get spilled onto the headset, immediately turn off the power,
remove the battery and let everything dry out before using again.
Clean battery...
Smart
drive-thru operators look for ways to get the most out of their drive-thru
parts and equipment. Here are four ways to get the most out of your headset batteries.
1. Keep
your batteries clean.
Use cotton swabs moistened with alcohol to clean the contacts and charger
ports. Always unplug the battery charger before cleaning.
2. Use
regular outlets. When
recharging batteries, plug...
Headset
batteries are a “must have” drive-thru part. Losing power for your customer
communication tool can be a disaster, which is why it’s always good to have
backup batteries just in case.
CE
makes it easier and more affordable to keep a supply of these essential
drive-thru parts on hand with our FREE Drive-Thru Battery Special.
When you purchase 3 CE brand batteries for any HME,...
These
days, more drive-thru customers are looking to place their orders before they
arrive at your restaurant. If you’re thinking about adding this service, here’s
what to do and what not to do to make it work.
Do’s
Add order-and-pay capabilities to
your company’s mobile app.
Make sure the ordering and payment
features work seamlessly with your point of sale system.
Have a...
If
you’re still sending crewmembers out into the queue with a pencil and paper
during busy dayparts, it’s time to update your linebusting methods.
1. Instead of pen and paper, equip your
line busters with mobile tablets. That way they can instantly send orders to
the kitchen. It also shows customers that your store keeps up with the times.
2. Allow customers to order by...
When
customers place an order in your drive-thru lane, does it often sound like they’re
speaking gibberish? If so, there could be several causes for it. Here are some
possible solutions.
Your outside microphone and
speakers need cleaning. It doesn’t take much to degrade sound quality, and
dust, debris and other small particles can easily build up in these
sensitive...
Managing
operational costs is essential for operating a profitable QSR drive-thru.
To
lower your operating costs, practice these five tips:
1.
Keep your drive-thru parts well
maintained. Regular cleaning
and maintenance reduce repair costs and extends the life of your equipment.
2.
Get an equipment maintenance agreement
(EMA). This provides
unlimited drive-thru parts repairs for one...
Is
there too much extraneous noise in your drive-thru? It could be you don’t have
the right drive-thru part to take care of it – your headset system. To minimize
noise, your headset system should offer these features:
·
Sound separation: the ability to analyze and separate
human speech sounds from other noises.
·
Sound dampening: the ability to minimize the ambient
noise...
A
menuboard is one of the most important drive-thru parts. Yet, it often gets
overlooked as a way to reduce service times and improve sales. Practicing these
tips can help you do both.
Limit
the choices on your menuboard. Displaying
too many items creates indecision in customers. Focusing on your most
popular and profitable items will narrow the choices, allowing customers...