It’s
hard to beat a full house when playing poker. The same is true when selecting a
drive-thru parts and equipment repair service you can count on. Which is why CE
Repairs is hard to beat. Our full house of services include:
Factory Authorized
Repairs. CE is the only independent HME
factory-trained and approved facility in the U.S. We start every repair
with a detailed 35-point , and use...
All
drive-thru operators know the importance of keeping their drive-thru parts and
equipment clean, especially the headsets. But with the COVID-19 pandemic,
cleaning is no long enough. Headsets and other equipment need to be sanitized
for the health and safety of employees and customers.
Fortunately,
the top three drive-thru headset manufacturers – HME, Panasonic and PAR (they
recently...
Line
busting has long been an effective technique for delivering faster service in
busy drive-thrus. With lines getting longer due to the steep decline of
in-house dining, these tips can help keep service times to a minimum:
Use multiple line busters during
busiest dayparts
Equip them with mobile tablets to
instantly send orders to the kitchen
Have line busters carry menus so...
Every
drive-thru operator knows the importance of keeping their headsets clean. Dirt
and grime can build up quickly in the busy drive-thru environment, and it only
takes a little to cause static or unwanted repairs.
When
cleaning headsets, one drive-thru part often gets overlooked: the battery. Yet,
regular cleaning and maintenance can keep the headset performing as it should
and extend the...
Few
things are more important to drive-thru customers that getting the order right.
Yet, from 2018 to 2019, overall order accuracy throughout the industry declined
by 5%, to 84.4%. Getting almost one out
of every five orders incorrect does not make for a good customer experience!
Here
are some quick tips to keep this number where it should be – in the mid to high
90s:
Get a...
Experienced
drive-thru operators know that one of the most important parts of a great
drive-thru experience is saying “thank you” to every customer as they pull out
of the lane. At CE Repairs, we believe in showing our
appreciation for your business in several ways. These include:
Bonus Bucks. You get $5 of
Bonus Bucks for every $100 you spend on drive-thru part repairs at CE. These
can be...
Are
you looking for you a dependable but low-cost way to communicate with customers
in your drive-thru? Want a reliable backup for your wireless headset system? In
either case, a cabled intercom provides a cost-effective solution.
That’s
where CE Repairs can help.
We
offer a CE-branded
C-15 cabled intercom at new and refurbished prices. Both models include
cable, power supply, and a...
Running
a successful drive-thru operation starts with keeping your drive-thru parts and
equipment in good working order.
If the tools don’t work properly, crewmembers can’t do their jobs efficiently.
But
improving productivity involves more than having working drive-thru parts.
Drive-thrus should also:
Set clearly-defined performance goals,
track the data, and provide feedback to...
These
days, most headsets and other drive-thru parts are wireless. Which means you need
a good supply of replacement or recharged batteries on hand in case they run
out of juice during busy dayparts.
The
problem is, the cost of buying batteries for your drive-thru parts can quickly
add up. To save you money, CE Repairs offers our own brand of drive-thru
batteries for HME, 3M and Panasonic...
These
days, drive-thru customers want diverse menu choices. But they also want to be
able to order quickly and simply. Otherwise, they can get frustrated and
indecisive, which does not enhance fast, efficient service.
You
can make it easier on customers and crewmembers by “decluttering” your
menuboard. According to a recent survey, the top five features customers want
in a drive-thru...