Looking for a reliable drive-thru headset with half the weight and size of other popular headsets! It’s called the EOS | HD from HME, and we’ve got it for you at CE Repairs. We sell new and refurbished units, and we repair them as well.
What makes it all-in-one? HME moved all the batteries, buttons and electronics to one side of the headset. This eliminates the need to run a wire across...
Have you heard about the latest drive-thru technology that lets you see what’s going on everywhere on your lot? It’s call video detection, and it allows you to track service times at every step of your drive-thru process. This, in turn, allows you to deliver a better customer experience, which is what every drive-thru customer wants.
When you think about it, providing a great customer...
Have you ever had a problem with an HME drive-thru part you could handle yourself but you can’t find the manual? For example, you need operating instructions for training new employees on your wireless headset system or installation instructions on a new timer system. The answer to your problem is at your keyboard.
CE Repairs maintains an extensive online library of HME user manuals,...
It’s hard to imagine a drive-thru part more important than the basestation. This vital cog in the system oversees car detection, headset communications, volume levels and most other system settings.
CE is expert at repairing base stations when something gets out of whack. We fix it right the first time, usually with same-day service. If you need your base station up and running faster than...
To do a good job day in and day out, drive-thru employees need to know three types of information:
Job expectations. Employees want to know what their job entails and how it should be performed to achieve the desired results.
Performance goals. These are the operational and customer service goals for your drive-thru. Let crewmembers know any time these change.
Multiple...
The most important factor in a successful drive-thru is not speed or accuracy, it’s the overall customer experience. Here are four ways to ensure your drive-thru delivers one that keeps customers coming back.
Get the order right the first time. Using a confirmation board, encouraging digital ordering, and conducting a final accuracy check will ensure customers drive away with smiles on...
CE Repairs is known throughout the QSR industry for our quick, professional drive-thru part repairs. But that’s not all we do. To help keep your drive-thru running at full speed we also offer the following:
Headset and timer system sales. When you need to replace or upgrade these vital drive-thru parts, we’ve got you covered with new and refurbished units from the leading brands....
One of the biggest contributors to order mistakes in the drive-thru is extraneous noise. When customers and order takers can’t hear each other clearly, order mistakes increase. Drive-thus can improve sound quality and reduce order errors with these four technologies:
Noise reduction. Specially designed circuits separate speech from unwanted sound.
Echo cancellation. Constantly tracks...
If you’re a drive-thru operator shopping for a new parts and equipment repair service, you might want to give CE Repairs a try. Why? Mainly because we’ve been providing fast, reliable drive-thru part repairs for more than 50 years. And it won’t cost you anything to give us a try.
When you use CE Repairs for the first time, you get a FREE headset repair along with FREE inbound shipping....
The headset is the workhorse of the drive-thru lane. But grease, food particles, moisture, and hard use day in and day out can shorten its life span life and cause unwanted downtime. These tips can extend the lives of your headsets by keeping them in good condition.
Training. Teach crewmembers how to properly use the headsets to avoid damage. For example, hold the boom at the base when...