A
lot of things have changed in the drive-thru over the past few years. Longer
lines in the queue. Remote ordering. Curbside pickup and delivery. The trend to
contactless drive-thru experience. The introduction of kiosks and automatic
ordering. Sometimes it seems like it will never end.
There’s
one thing that hasn’t changed over the last 50 years, and that’s the ability to
get quality...
Fast
food customers generally look for five key elements when patronizing a
drive-thru restaurant. These include:
Freshly cooked food
Menu variety
Remote ordering and pickup options
Value for their money
A great drive-thru experience
When
QSR operators need repairs for their drive-thru parts and equipment they expect
to receive these five elements:
Fast response
Repairs done right the...
When
it comes to drive-thru parts breaking down in the middle of a busy shift, most
drive-thru operators focus on their timers and headsets. But what about the
headset base station? If it stops working, your headsets are useless.
CE
can help. We expertly repair and refurbish 14 different models of
base stations from HME, Panasonic and 3M/PAR. More important, we do it
quickly and get it right...
Headsets
are one of the most important drive-thru parts in your operations. When it
comes time to replace them, you can count on CE Repairs for the right solution
for your drive-thru.
For
many drive-thru operators, the primary question is whether to buy new or
refurbished. The answer depends on many factors, including:
Up-front costs
Operating costs
Technology needs
Warranty
Brand...
If
you haven’t tried CE Repairs yet, here’s something you should know: we offer a
variety of specials to new and regular customers to lower the cost of repairing
or replacing the drive-thru parts you need to keep your operations humming.
These include:
No charge for your first headset repair.
Bonus Bucks.
One free battery when you buy
three.
Multiple store discounts.
First month free...
Did
you know that members of drive-thru loyalty programs spend six percent more per
visit than other customers? To attract more loyal customers to your restaurant:
Provide alternatives to the traditional
drive-thru, such as remote ordering, curbside pickup, and delivery.
Offer mobile payment on your web
page and social media app.
Provide contactless service. Many
...
When
it comes to drive-thru parts breaking down in the middle of a busy shift, most
drive-thru operators focus on their timers and headsets. But what about the
headset base station? If it stops working, your headsets are useless.
CE
can help. We expertly repair and refurbish 14 different models of
base stations from HME, Panasonic and 3M/PAR. More important, we do it
quickly and get it right...
When
it comes to adjusting or fixing drive-thru parts, we know that sometimes you
want to do things yourself. That’s why we provide an online help center, so you
can get the information you want at any time. Our free downloads include:
Drive-Thru Part Manuals
Need
some info on resetting a beltpac or other minor task? Browse through more than
30 HME user manuals for info on headset sytems,...
Car
counts are projected to remain high in the drive-thru for 2022, which requires
continued efforts to work more efficiently in order to deliver a great customer
experience.
Set performance goals for service
times, order accuracy, and other drive-thru metrics. Then provide
crewmembers with the tools and training to achieve them.
Use speed teams during peak hours
that...
With
food and labor costs rising at higher rates than they have in many years,
drive-thru operators are looking for ways to control costs. CE Repairs can help
lower the cost of your drive-thru part and equipment repairs in several ways.
We
offer free inbound shipping on all
repairs. Package the broken drive-thru part in a box. Fill out the
form on our website. Drop the box off at any...