5 Keys to a Great Curbside Pickup Experience
Curbside
pickup at QSRs is rapidly increasing in popularity for several reasons. It’s
safe. It’s quick. It’s ideal for customers who love fast food but don’t want to
wait in a queue to order and receive their meals. Here’s what you need to make curbside
pickup work:
- Let remote customers know when
their order will be ready so they don’t arrive too soon
- Designate parking spots just for
pickup customers
- Use technology that allows
customers to alert
the kitchen when they arrive on the lot
- Provide fast, no-contact delivery
- Track the
data so you can manage curbside service times and ensure a good
experience
Car
counts in the lane are continuing to increase as well, and the last thing you
need is broken drive-thru parts and equipment to disrupt service. That’s where
CE Repairs can help.
Our
advance exchange program
minimizes downtime by sending you temporary drive-thru parts to use while we
fix your broken ones. We provide same-day service on most
repairs. And we
don’t charge for shipping on inbound repairs.
Keep your curbside pickup customers happy with a
seamless experience. When you need drive-thru parts repairs done right the
first time, call us at 877-731-0334.
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