The Importance of Customer Convenience

Despite more cars in the drive-thru lane, fast food customers still expect quick service. You can meet this expectation by offering:

·         Remote ordering and payment

·         Curbside pickup and delivery options for customers

·         Designated parking spots for curbside and mobile order customers 

·         A speed team to reduce bottlenecks during peak hours

·         Pull-ahead service for customers waiting in the lane who have already ordered

At CE, our customers also expect fast service when it comes to their drive-thru parts and equipment repairs. We provide it by offering:

• Same day service for most drive-thru part repairs. In most cases, we can fix a part within 24 hours of receiving it.

• An advance exchange program for your broken drive-thru parts. We’ll overnight you a temporary replacement part before you send in the broken one.

• A drive-thru parts protection plan. This plan provides unlimited drive-thru part repairs for one low monthly fee so you don’t have to delay needed repairs when cash flow is tight.

We’re here to help when you need us. Call us at 877-731-0334 for the finest in quality repairs and customer convenience.