Reduce Your Drive-Thru Service Times With These Techniques

Winter is approaching, and even on cold days customers expect fast service. These techniques can reduce service times at any time of the year.

- Give your customers more time to browse the menu by installing menuboards prior to reaching the order point.

- Install drive-thru tandem lanes to get two cars through one lane.

- Provide line busters with mobile devices that can immediately relay orders to the kitchen.

- Install AI order takers that can replace human order takers when necessary.

- Encourage remote customers to park in designated areas to shrink the number of cars in the lane.

CE customers don’t drive through crowded car lanes, but they expect fast service just as much as drive-thru patrons. We deliver quick service in many ways to minimize equipment downtime from non-functioning drive-thru parts.

We provide same-day service for most repair jobs. If we can’t fix your product within 24 hours of receiving it, the repair is FREE (some limitations and exclusions apply). When you don’t have time to wait for a repair, our Advance Exchange Program will ship you a temporary replacement part overnight. Send us the broken part for repair at your convenience and the same-day service still applies.

We fix your broken drive-thru parts right the first time, and we aim to keep your equipment running at full speed to optimize efficiency. When you need fast service and quality repairs, call CE Repairs at 877-731-0334.