Drive-thru customers like menu boards that focus on speed and clarity and find it easier to read concise text. They prefer simple designs that limit items, reduce decision fatigue, include high-resolution imagery, and high-margin items. Most important they want design and readability to reduce decision to get their orders quickly to the kitchen.

Do you ever wonder why drive-thru part repair shops that offer factory authorized repairs stand out from those that don’t? It’s because factory authorized repairs are performed by a service center specifically designated by the manufacturer of the product. The manufacturer also requires repair technicians to undergo training to develop expertise on the latest diagnostic techniques and repair procedures for the product. 

Ask any experienced drive-thru operator and they will tell you that drive-thru parts and equipment sometimes break down. They also know that CE Repairs offers a variety of repair programs to keep your equipment running smoothly, efficiently and with low monthly payment. In fact, if you are new to CE Repairs you should know that your first month of warranty and maintenance is on us. 

Fast service in the drive-thru lane is important for customers. It starts with getting  orders to the kitchen as quickly as possible. These techniques should be used on a regular basis:

Broken equipment downtime is a problem for drive-thru restaurants and their customers. The longer it takes for repair shops to fix nonfunctioning equipment the faster you need it and the longer it takes for guests to receive their orders. That’s why in most cases CE Repairs will repair your product within 24 hours of receiving it or the repair is FREE!

Winter is still here, and it can cause a lot of outside problems in drive-thru lanes that disrupt a good customer experience. One of the problems is the difficulty in making outside repairs to improve service times. However, now is a good time to start planning for when the weather becomes easier to work in.

Drive-thru headsets fill a vital role in filling drive-thru customer orders quickly and accurately. However, they’re not the only one. Base stations play an equally important role as they are the central communication hubs that facilitate clear and efficient communication between order takers and customers.  

At CE we stock and sell high quality drive-thru equipment and accessories at practical prices. These include our batteries, cabled intercom, and related components and accessories from HME, Panasonic, 3M/PAR, CE and Fast Track.

Winter is approaching, and even on cold days customers expect fast service. These techniques can reduce service times at any time of the year.

Summer is not a good time to run out of headset batteries in the drive-thru. You’ll be pleased to know that CE Repairs has a variety of trending battery sales easily available online (see right side of page). These batteries come straight from the factory and carry the OEM warranty. CE is a fully authorized distributor of the following equipment: