How to Develop Loyal Generation Z Drive-Thru Customers
Are you getting your share of the 74 million Generation-Z Americans born between the mid-1990s and early 2010s? If you’re treating them like older customers, probably not. GenZs have different expectations for drive-thru restaurants. If you want them to become your loyal customers, do the following:
- Offer remote ordering and mobile payment
- Provide a seamless curbside pickup experience
- Offer delivery, but only if you can get it there fresh and hot
- Engage with Gen-Zs through your app
- Make organic food and snack items part of your menu
At CE Repairs, our customers want fast service, reliable repairs and a guarantee that the drive-thru part we fix for them will work as it’s supposed to when we return it – and we deliver on those expectations.
We start every drive-thru part repair with a 35-point inspection to ensure we correctly diagnose the problem. Our factory authorized technicians use only quality manufacturer and aftermarket parts. We offer same day service on most repairs, and we back our work with a 4-month warranty.
No matter what generation you belong to, CE provides the service and support you need to keep your drive-thru running smoothly. When you need fast, professional drive-thru part repairs, call us at 877-731-0334.
0