Five Things That Add to a Great Drive-Thru Experience

For a long time drive-thru guests thought that good tasting food, fast service, and no order mistakes were enough to consider it a great drive-thru experience. These days, when convenience counts, drive-thru patrons expect more, including:

 

  • Clearly mark all entrances and exits so customers can easily find where they want to go.

  • Speed up the ordering process by providing multiple options for viewing your menu.

  • Make sure your drive-thru lane is capable of serving 9 to 12 cars.

  • Maintain good sound quality between customers and the order taker.

  • Use a digital order confirmation screen to avoid order mistakes.

 

Implementing these will result in satisfied customers and make your operations more efficient.

 

At CE Repairs, we like to make sure our customers have a good experience by providing some extras with our drive-thru part repairs. For starters, we don’t charge for in-bound shipping when you need repairs. We provide same-day service on most of our repairs. And when you don’t have time to wait for the return of your broken drive-thru part we can ship you a temporary replacement part overnight with our Advance Exchange program.

 

These aren’t the only reasons we end up with a lot of loyal customers. The next time you need drive-thru part repairs give us a call at 877-731-0334. You may be surprised at all we can do for you.

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