Looking for quick, simple ways to reduce customer wait times in the queue? These four tips are easy to implement and effective:

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If you think fast service and order accuracy are the top priorities of drive-thru customers, think again. These days more and more drive-thru fans are ranking convenience as their #1 priority. Of course that includes fast service and accurate orders, but there is more to it than just those two elements. It also includes:

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Are you getting your share of the 74 million Generation-Z Americans born between the mid-1990s and early 2010s? If you’re treating them like older customers, probably not. GenZs have different expectations for drive-thru restaurants. If you want them to become your loyal customers, do the following:

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The most important factor in a successful drive-thru is not speed or accuracy, it’s the overall customer experience. Here are four ways to ensure your drive-thru delivers one that keeps customers coming back.

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Did you know that members of drive-thru loyalty programs spend six percent more per visit than other customers? To attract more loyal customers to your restaurant:

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Despite more cars in the drive-thru lane, fast food customers still expect quick service. You can meet this expectation by offering:

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Curbside pickup at QSRs is rapidly increasing in popularity for several reasons. It’s safe. It’s quick. It’s ideal for customers who love fast food but don’t want to wait in a queue to order and receive their meals. Here’s what you need to make curbside pickup work:

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