4 Simple Ways to Reduce Customer Service Times

Looking for quick, simple ways to reduce customer wait times in the queue? These four tips are easy to implement and effective:

• Equip line busters with mobile devices that can instantly relay orders to the kitchen and process payment.
• Offer curbside pickup for customers who don’t want to wait in the queue.
• Use order confirmation boards to reduce mistakes.
• Encourage remote payment by giving reward points to customers who call ahead or use your app to order.

At CE we do several things to minimize repair service times that other repair shops may not do. After all, our mission is to help you keep your drive-thru parts and equipment running so you and your crew can keep the drive-thru operating in high gear.

First, we provide same-day service for most drive-thru part repair jobs. We will repair your product within 24 hours of receiving it or the repair is FREE (some limitations and exclusions apply).

When you need a replacement part ASAP, our Advance Exchange Program can get it to you overnight. You don’t even have to send the broken part first. Give us a call and we’ll ship a temporary replacement part to you. When you send us the broken part for repair, the same-day service still applies.

CE is known throughout the industry for fixing broken drive-thru parts right the first time. When you need fast service and quality repairs, call us at

 877-731-0334. We even answer the phone quickly!