Order Accuracy Still Counts in the Drive-Thru

Drive-thru customers understand that the COVID-19 pandemic has led to more cars in drive-thru lane, which means orders can take longer than usual to be prepared. But customers still expect their orders to be correct when they drive away from the lot. 

Using one or more of the following techniques will help keep your order mistakes to a minimum:

• Use a high-definition audio headset for best sound clarity
• Read the order back to the customer before sending it to the kitchen
• Use a confirmation board
• Encourage remote ordering
• Double-check the order before handing it to the customer

Keeping your drive-thru parts in good working order can also help. When crewmembers don’t have to worry about faulty equipment, they can focus more attention on getting the order right. That’s where CE, the experts in drive-thru parts repairs, can help.

We fix your broken equipment right the first time, using factory-trained technicians and quality replacement parts. We offer same-day service on most repairs. And when you don’t have time to wait for a repair, we’ll ship you a temporary replacement part before you send in the broken one.  

For fast, professional drive-thru parts repairs, call CE at 877-731-0334. We look forward to serving you!