The dictionary defines “optimize” as making the best or most effective use of a situation, opportunity or resource – a goal every drive-thru operator strives to achieve. To get a head start on optimizing your drive-thru:
Make sure all exit points, parking spots, pull-forward spaces, and designated curbside pickup spots are well-marked and easy to find.
Install a preview board...
Are you thinking about adding an additional drive-thru lane at your restaurant to provide better service to customers? This approach works well to reduce wait times in the lane, but it also means adding more drive-thru parts and equipment, including headsets and timer systems. This, in turn, can add to repair costs to keep the equipment in good operating condition.
CE Repairs has a...
Today’s digital menuboards have become one of the best up-selling tools in the drive-thru. Here’s how to use your menuboard to increase average ticket sales and revenues.
Design and lay out your menuboard for profitability. Focus your menuboard strategy on the items that best support your revenue, average ticket sales, and other business goals.
Use video technology. Display video...
Are more of your drive-thru customers ordering remotely these days? If so, it’s not surprising considering the high number of cars in drive-thru lanes everywhere. These tips can help provide a seamless remote order pickup process for your customers
Make it easy to order. Provide clear, simple navigation on your web site and your social media app.
Provide estimated preparation...
If your drive-thru is in need of new headsets, CE has got you covered. We stock and sell 26 different models of headsets from four brands – HME, Panasonic, 3M/PAR, and CE.
We make it easy to browse our inventory online with the ability to search by model, brand and condition. This includes searching for headsets eligible for our Advance Exchange Program, which provides temporary...
Tired of having to pay for costly drive-thru part repairs when you least expect them? If so, an equipment maintenance agreement (EMA) from a reliable vendor can save money and make budgeting for repairs easier.
Terms and costs can vary widely among drive-thru part and equipment EMAs, so it pays to do your research before signing on the dotted line. The most cost-effective EMAs include the...
Regular maintenance can prevent headsets and timer systems from going down during a busy shift. Your outside drive-thru parts and equipment need to be taken care of as well.
Vehicle Detector Loop. Check the surrounding concrete for cracks, potholes, and minor structural problems. Inspect the wiring and repair any problems immediately.
Communications Equipment. Clean the microphone...
Repeat customers are vital for a successful drive-thru enterprise. Great tasting food is the primary reason customers become loyal customers, but other factors are taken into account as well. According to a recent survey, five top reasons customers patronize drive-thrus on a regular basis are convenience, fast service, order accuracy, menuboards and order confirmation screens. Deliver these...
Looking for a reliable drive-thru headset with half the weight and size of other popular headsets! It’s called the EOS | HD from HME, and we’ve got it for you at CE Repairs. We sell new and refurbished units, and we repair them as well.
What makes it all-in-one? HME moved all the batteries, buttons and electronics to one side of the headset. This eliminates the need to run a wire across...
Have you heard about the latest drive-thru technology that lets you see what’s going on everywhere on your lot? It’s call video detection, and it allows you to track service times at every step of your drive-thru process. This, in turn, allows you to deliver a better customer experience, which is what every drive-thru customer wants.
When you think about it, providing a great customer...