4 Tips for Seamless Remote Ordering and Pickup

Are more of your drive-thru customers ordering remotely these days? If so, it’s not surprising considering the high number of cars in drive-thru lanes everywhere. These tips can help provide a seamless remote order pickup process for your customers

• Make it easy to order. Provide clear, simple navigation on your web site and your social media app.

• Provide estimated preparation times. Let customers know when to arrive so they don’t get there too soon and have to wait.

• Deliver orders as soon as customers arrive. Instruct customers to send a text letting your crew know they have arrived.

• Track the data. Measure service times just as you do in your traditional drive-thru lane.

Well-functioning drive-thru parts and equipment are also essential for providing a great customer experience, and that’s where CE has got you covered.

Our factory-authorized repairs are performed by factory-trained technicians who get the job done right the first time. Our same-day service (on most orders) get your repaired drive-thru parts back to you quickly. And we don’t charge for inbound shipping. That’s right, it’s free!

For help keeping your drive-thru parts in good order, call 877.731.0334. We look forward to serving you.