What A Cost-Effective Drive-Thru EMA Should Include

Tired of having to pay for costly drive-thru part repairs when you least expect them?  If so, an equipment maintenance agreement (EMA) from a reliable vendor can save money and make budgeting for repairs easier.

Terms and costs can vary widely among drive-thru part and equipment EMAs, so it pays to do your research before signing on the dotted line. The most cost-effective EMAs include the following:

• Factory authorized repairs. All drive-thru part repairs should be performed by technicians trained to restore broken parts to factory specifications.

• Fast service. The best EMA providers offer 24-hour return service (on most repairs) and an advance exchange program to minimize part downtime.

• Free tech support. Sometimes you can handle minor repairs on your own. A good EMA provider will have a toll-free number you can call to get answers to technical questions regarding your drive-thru parts and equipment.

• Flexible plan options. Most important, your EMA should have the flexibility to provide a fixed-fee service level that fits the needs of your drive-thru.

At CE, we include free inbound shipping as part of our EMA. In fact, we don’t charge for inbound shipping on any of our repair jobs, whether part of an EMA or not.

When you’re ready to save money on your drive-thru part repairs, call CE at 877-731-0334 to learn more about our convenient and affordable EMA.